Customer Service Representative April 2022 - Present
Pandora Calgary, AB
- Assisting customers in selecting jewelry and accessories that fit their style and budget
- Operating cash registers, handling financial transactions, and balancing the till at the end of the shift
- Building customer relationships and encouraging customer loyalty
- Providing feedback on customer service and product performance to management
Dental Receptionist May 2020 - August 2021
Kingsview Dental Calgary, AB
- Maintained communication between the front desk and staff
- Proficient in dental software (Abledent) and Microsoft Suite
- Greeted patients, booked appointments, and responded to patients’ requests for information
- Updated patient information and accounts daily
- Filed correct paperwork and insurance claims
- Upheld customer service through phone calls and email communication
Henna Artist and Event Worker March 2016 - August 2020
Hudson Bay Company Calgary, AB
- Worked on closed galas and charity events as a Henna artist/Jewelry maintenance
- Assisted makeup counters with cleaning and jewelry sales
- Trained to clean jewelry and fundraise
- Spoke to customers to promote Hudson Bay’s merchandise
