Juanna Forges

To invest myself in a role that will allow me to help others and gain meaningful experience in intervention and support.

Specialized Educator Substitute - Centre académique Fournier

(2026-01)

• Supervise students during recess and ensure the maintenance of a safe and harmonious environment
• Intervene with students in crisis situations displaying challenging behaviours in order to help them return to a calm state
• Contribute to maintaining a positive classroom atmosphere by supporting students and collaborating with school staff

Specialized Intervention Worker - Centre l'Entre-Toit

(2026-01)

• Administer medication to residents
• Accompany residents to their medical appointments
• Organize educational or recreational activities and workshops with residents
• Write weekly notes on residents
• Maintain a positive atmosphere in the residence and follow crisis procedures

Loss Prevention and Fraud Centre Agent - Banque TD (Canada Trust)

(2022-01 - 2026-12)

• Assist clients regarding their debit/credit cards
• Resolve technical issues and open fraud files
• Provide fast, empathetic, and personalized service

Certificate - Victimology - Université de Montréal

Certificate - Psychosocial Intervention - Université du Québec à Montréal (2023-01 - 2026-12)

Diploma - Social Sciences - Cégep Marie-Victorin (2018-01 - 2023-12)

High School Diploma - École secondaire des Trois-Saisons (2018-12)