Judith Ngouessi

I m Fluent bilingual communication skills in French and English, enabling me to connect effectively with diverse clients, Proficiency in financial account management, debt recovery strategies, and knowledge CRM systems, resolving complex financial issues, strong organizational and problem-solving skills to manage multiple tasks in a fast-paced environment.

• Delivered bilingual (French/English) support to customers through email, chat, and other back-office communication channels.
• Ensured accurate data entry and record-keeping to maintain database integrity.
• Responded to customer inquiries and resolved issues efficiently to maintain high satisfaction rates.
• Collaborated with team members to improve workflows and enhance operational efficiency.
• Maintained confidentiality and adhered to data protection policies.

Bachelor in management