Judy Cain

Seasoned and hardworking professional with a strong track record of delivering exceptional customer service. Focused on creating positive customer experiences while supporting team goals and company values. Eager to contribute to a dynamic organization that challenges me and allows me to apply and grow my knowledge and skills.

General Kitchen Helper - ATCO Two Rivers Site C Lodge - Peace River, BC

(2019-11 - 2026-04)

• Assisted cooks and chefs with food preparation by washing, chopping, and portioning ingredients.
• Maintained cleanliness and sanitation of kitchen equipment, utensils, and work areas according to health and safety standards.
• Promptly removed and disposed of kitchen waste and recycling materials.
• Organized and stocked food supplies and ingredients to enhance kitchen efficiency.
• Operated dishwashing machines and performed hand-washing of items as required to support kitchen activities.
• Supported kitchen staff during peak times to facilitate smooth and timely meal service.
• Monitored inventory levels and communicated shortages to kitchen supervisors or chefs.
• Consistently followed food handling procedures and safety protocols.

Sales Associate - 7-Eleven Convenience Store - Campbell River, BC

(2018-02 - 2019-10)

• Greeted customers promptly and aided with product selection, information, and recommendations.
• Maintained in-depth knowledge of store products, promotions, and policies to answer customer inquiries effectively.
• Operated point-of-sale (POS) systems for transactions, returns, and exchanges accurately and efficiently.
• Assisted in restocking merchandise, organizing displays, and maintaining store cleanliness and presentation standards.
• Achieved and exceeded sales targets through upselling, cross-selling, and building customer relationships.
• Handled customer concerns and complaints professionally, ensuring a positive shopping experience.
• Collaborated with team members to achieve store goals and maintain smooth daily operations.
• Monitored inventory levels and reported stock shortages or discrepancies to management.

Cashier - Petro Canada - Port McNeil, BC

(2015-09 - 2018-01)

• Operated POS system to process fuel, convenience store items, and lottery transactions accurately and efficiently.
• Provided excellent customer service by greeting customers, answering questions, and resolving concerns promptly.
• Handled cash, credit/debit transactions, and balanced cash drawer at the beginning and end of each shift.
• Maintained cleanliness of the front counter, store shelves, and public areas according to company standards.
• Stocked merchandise, monitored product levels, and informed management of low inventory or restocking needs.
• Performed opening and closing duties, including shift reports, pump checks, and security procedures.
• Monitored fuel pumps and assisted customers with pay-at-the-pump or in-store purchases.
• Complied with health, safety, and company policies, including proper ID verification for age-restricted products (e.g., tobacco, lottery).

Subway Sandwich Artist - Subway Restaurant - Campbell River, BC

(2012-05 - 2015-09)

• Prepared and assembled sandwiches accurately according to customer orders and Subway's quality standards.
• Delivered friendly, efficient customer service, ensuring a positive dining experience.
• Maintained a clean, organized food prep and dining area, adhering to strict health and safety guidelines.
• Handled cash and electronic transactions efficiently using the POS system.
• Restocked ingredients and supplies promptly to support smooth kitchen operations.
• Assisted in training new employees on food preparation techniques and customer service best practices.
• Collaborated with team members to achieve daily sales targets and promote a welcoming environment.

Machine Operator - TAIDOC TECHNOLOGY CORPORATION - New Taipei City, Taiwan R.O.C

(2009-07 - 2012-05)

• Equipment Operations: Set up, operate and monitor manufacturing and production line equipment.
• Quality Assurance: Inspect raw materials and conduct routine tests on finished products to ensure they meet exact specifications.
• Maintenance & Troubles: Perform basic preventive maintenance, clear jams, and troubleshoot minor equipment downtime in logbooks or digital tracking system.
• Documentation: Record daily production data including output numbers, process variables, and any equipment downtime in logbooks.
• Safety & compliance: Maintain a clean workplace and follow all standard operating procedures.
• Material handling: Load, unload, and prepare final manufactured goods for packaging and shipping.

Bachelor of Science - Business Administration - PATTS COLLEGE OF AERONAUTICS (2004-03)