Julia Liuzzi

Detail-oriented and proactive administration professional with over 3 years' experience supporting executive teams, managing internal communications, scheduling, and document preparation. Proven ability to coordinate meetings, streamline onboarding processes, and build rapport with stakeholders across teams. Brings a background in hospitality and customer service, known for multitasking, initiative, and clear communication.

Looking to contribute to a fast-paced, customer-focused team environment.

Executive Assistant - TD Bank - Toronto, Canada

(2021-11 - 2025-05)

• Supported 3 executive leaders with diary, travel, and event management
• Prepared presentations and edited materials for executive-level meetings
• Planned onboarding/offboarding processes and internal communications
• Liaised with other departments to coordinate high-level meetings and events

Business Development Centre Lead - Georgetown Volkswagen Dealership - Georgetown, Canada

(2019-06 - 2021-11)

• Managed inbound and outbound calls, resolving enquiries and recommending service solutions
• Sold service packages and scheduled maintenance based on VW Canada guidelines
• Coordinated third-party contractors to meet vehicle delivery deadlines
• Maintained accurate records in the CRM and completed detailed paperwork
• Delivered empathetic customer support with attention to detail and follow-through

Front of House & Operations Assistant - On A Bun - Burlington, Canada

(2016-10 - 2022-07)

• Supported daily operations across front of house, kitchen, and back-office duties
• Handled customer service, order taking, and food prep in a fast-paced environment
• Managed end-of-day cashouts and reconciled takings with accuracy
• Processed supplier orders, updated paperwork, and assisted with basic bookkeeping
• Contributed to local marketing efforts, including social media and in-store promotions
• Maintained high cleanliness standards and supported compliance with food safety requirements

Section Waiter/Waitstaff - Loose Moose Tap & Grill - Toronto, Canada

(2022-05 - 2025-05)

• Delivered high-quality table service in a fast-paced restaurant environment
• Operated POS systems for accurate order entry and payments
• Trained new staff in menu knowledge, service protocols, and upselling techniques
• Maintained cleanliness and reset tables promptly to maximise guest turnover
• Managed multiple tables and requests simultaneously with strong multitasking

Advanced Diploma - Business Administration - Humber College (2019)

Certificate - Risk Management - York University (2024)