IQ FOOD CO.; TORONTO, ONTARIO
- KITCHEN MANAGER, JULY 2021 - JULY 2022
- Places and submits purchase orders of 200 items weekly to run 2 restaurant operations, avoiding insufficiencies or oversupplies and ensuring all goods are at the right place, at the right time.
- Monitors order status and communicate with vendors concerning order issues. Worked with high order accuracy rate. Maintained a food cost between 28% and 33%.
- Forecasts demand every week ensuring demand signals reflect the latest market information.
- Drives automated planning for the daily production for higher accuracy and sustainable PAR level to ensure enough supply to attend an average demand of 100K/monthly.
- Achieves total inventory shrink reduction of 15%.
- Manages the inventory of all food, beverages and other goods maintaining weekly total inventory within a 10% range of the goal.
- Manages to keep daily waste under 2%, consistently below average for the industry.
- ASSISTANT GENERAL MANAGER, AUGUST 2020- AUGUST 2021
- Oversees the restaurant operation and works alongside the team to ensure quality service with 3 minutes delivery lead time.
- Analyzes daily data to have greater clarity about the operation efficiency by different filter options: sales report; best-selling group; average ticket per customer; online and walk-in orders; food waste.
- Assists the Kitchen Manager with the count level inventory and orders purchases.
- Assists the manager in hiring, scheduling, training and managing an efficient team of 12 team members.
- Assists the manager with the purchase orders and inventory management of all food and beverages.
- Achieves monthly performance of food costs, order accuracy and inventory levels alongside the manager.
BUSINESS CONSULTANT, GESTIONE SMALL BUSINESS MANAGEMENT; CHAPECO, SANTA CATARINA, BRAZIL — JULY 2017 - NOVEMBER 2018
- Assists 6 companies with inventory management, product pricing, process optimization and forecasting demand. Analyzes costs of products to manage and enable cost savings; Reduces non-seasonal inventory by 10% on average.
FEDERAL INSTITUTE OF SANTA CATARINA, SANTA CATARINA, BRAZIL - PROFESSOR OF BUSINESS, AUGUST 2015 - JULY 2017
- Prepares 10 plans and teaches courses in Management, Entrepreneurship, Production and Retailing.
- Creates curriculum courses with objectives and approaches for evaluation techniques.
- Evaluate 400 students' progress and achievements per semester with assessments.
- Develops lectures and multimedia presentations, incorporating technology into the learning process.
- Attends periodic faculty meetings.
- ADMINISTRATIVE ASSISTANT, OCTOBER 2014 - DECEMBER 2016
- Creates internal finance control of 600 students using automated spreadsheets; Response to 20 professors’ inquiries (supplies classes, travel logistics and financial issues); Distributes and tracks a large number of documents in different categories; Ensure accurate updates of all student and professor documentation with internal controls and the minimum requirements.
- LOGISTICS SPECIALIST, REAL FRUIT DISTRIBUTOR; CHAPECO, SANTA CATARINA, BRAZIL — SEPTEMBER 2008 - JULY 2013
- Implements intelligent and strategic fleet management of 22 trucks. Increases fleet productivity by 5% per month monitoring route deviations and excessive RPM.
- Manages the waste of perishables getting a weekly 4% decrease by applying the First In First Out methodology and demand chase strategy.
- Analyses a large inventory of 600 items with the ABC analysis technique to help procurement decision-making with the value of inventory and cost of class items.
