Julius Frivaldo

Hello,

I'm a student, and I currently go to Seneca College for Computer Programming. I have always been passionate about the retail industry, and based on my previous experience, I can be a good candidate for a role within an organization. During my last employment at Mcdonald's, I developed a deep understanding of providing exceptional customer service.

I actively engaged with customers, listened to their needs, and ensured they had a positive experience. I am confident in creating a welcoming and friendly atmosphere for customers and assisting them with the right products.

I am highly organized and detail-oriented, which allows me to maintain neat and visually appealing displays. I have experience with inventory management, stock replenishment, and cash handling procedures. I am also familiar with operating point-of-sale systems and handling customer inquiries and complaints.

Moreover, I am a quick learner who is always eager to expand my knowledge and stay updated on industry trends. I am confident in my ability to adapt to new technologies and store processes efficiently.

• Mcdonalds - Crew Member/Cashier October 2022 - May 2023
• Provided excellent customer service skills.
• Handled cash register, took orders, served orders, and made McCafe drinks.
• Operated drive-thru and made sure customers felt at home.

• Allowing guests to order food and drinks.
• Help guests with their needs.
• Clean their room.

Im currently a student at Seneca College for Computer Programming and Analysis. I used to take Computer Engineering, but while taking it, I realized that I like to pursue more into coding, so I decided to change my program to Computer Programming.