Gelato Scooper - Tutto Gelato - Toronto, ON
(2026-06)
- Prepared gelato cones and cups while maintaining consistent quality and presentation standards.
- Assisted customers with flavour recommendations and product knowledge to deliver a welcoming guest experience.
- Opened and closed the store by myself, including completing cash deposits and daily opening/closing procedures.
- Maintained inventory by restocking gelato, toppings, and supplies to ensure efficient service during busy periods.
- Upheld food safety and cleanliness standards while working effectively in a fast-paced environment.
Cashier - Browns Shoes Yorkdale - Toronto, ON
(2023-08 - 2026-06)
- Processed 100+ daily transactions with 100% accuracy across cash, card, and mobile payments.
- Handled high-volume customer interactions in-store and over the phone, resolving issues efficiently and professionally.
- Proactively assisted customers during peak hours, providing recommendations and supporting purchase decisions.
- Resolved customer complaints and de-escalated situations while maintaining a positive guest experience.
- Organized and prepared customer online orders efficiently, reducing wait times during busy periods.
- Recognized as a top performer for driving customer sign-ups, supporting sales initiatives, and capturing ~30 emails daily for marketing campaigns.
- Supported team members during high-traffic periods to maintain efficient store operations.
Receptionist Assistant - Dentistry On Sheppard - North York, ON
(2022-05 - 2023-07)
- Delivered professional front-desk service to 50+ daily patients and callers, creating strong first impressions and a welcoming environment.
- Scheduled and coordinated high-volume appointments, optimizing calendar efficiency and minimizing scheduling gaps.
- Managed and responded to office emails promptly, improving communication turnaround time and ensuring timely client support.
