Justin Rajah

I am Justin Rajah, a certified project management professional with over 10 years’ experience leading projects in the management consulting, distribution, telecommunications, and healthcare sectors. I am located in Sault Ste. Marie, Ontario and I am looking to continue growing my career within project management.

I am a natural analyst with the knowledge and skillset to design models, dashboards, and presentations using PowerBI, collaboratively address challenging organizational problems using Wicked Problem Solving, and adequately identify, plan for, and address project risks. My cross-industry experience has also honed my abilities to effectively engage and communicate with stakeholders, successfully foster collaboration in cross-functional teams, and chartering initiatives by being in touch with an organization’s peoples and its needs.

Peer Tutor – Project Management/Advanced Project Management

Sault College – Sep 2024 to Dec 2024

• Coached post-graduate students towards improving and reinforcing their understanding of course content and assignment learning outcomes through one-on-one and group sessions.

Digital Transformation Manager

Arc Behavioural Consulting – Sep 2022 to Mar 2023

• Managed the digitization of the existing accounting and administrative documentation, processes, and tools, and monitored the effects of deliverables on organizational costs and efficiency.
• Oversaw existing and prospective service vendor and external stakeholder relationships, with the aim of creating value in our relationships.
• Maintained, procured, and updated inventory of electronic assets and therapeutic tools within the constraints of Arc’s budgeted capital expenditure, and with the objective of attaining industry standard assets which improve quality of service, staff efficiency, and passive data collection.
• Developed content architecture for online and in-person caregivers, special educator, and therapist training and development courses.

Senior Commercial Analyst – Group Business Solutions

Digicel Group Limited – Apr 2021 to Sep 2022

• Successfully business cased, planned and delivered 20+ incremental revenue achieving projects, inclusive of portfolio overhauls, migration mapping, price increases, bundle creation, and mobile cybersecurity and push-to-talk solutions.
• Negotiated with functional managers to obtain and schedule cross-functional resources necessary for project success.
• Measured and monitored B2B sales KPIs via Salesforce across 24 territories to determine strengths and areas for improvement for both budgeted pipeline and recently launched projects.
• Created forecasts for all new products by territory, backed by the strategic GTM and sales approaches necessary to achieve revenue and EBITDA targets.

B2B Pricing Analyst – Group Business Solutions

Digicel Group Limited – Jul 2019 to Mar 2021

• Successfully business cased, planned, and delivered 35+ incremental revenue achieving projects, inclusive of portfolio overhauls, migration mapping, price increases, and bundle creation.
• Engaged government and large enterprise customers to understand their needs, determine their service requirements and develop solutions which support the achievement of their business objectives.
• Scheduled and led discussions on corporate mobile sales revenue forecasting during weekly cadence calls, and tactical awareness in monthly check-in calls for 30 territories across the Caribbean, Latin American, and South Pacific.
• Leveraged sales and churn data across all Caribbean and Latin American territories to monitor and evaluate product performance and develop pricing strategies and initiatives.

Business Operations Specialist

Jigsaw Therapeutic Services Limited – Jul 2018 to Apr 2019

• Developed manuals and administered training programs for staff on the use of new digital data collection and administrative tools.
• Planned, executed, monitored and closed process improvement and strategy development projects on schedule and within budget.

Business Architect

Central Medical and Industrial Supplies Company Limited – Oct 2016 to Jul 2018

• Worked with internal teams, and product suppliers to develop quarterly and annual financial goals and strategic sales initiatives, resulting in year-on-year revenue growth of 11% in 2017.
• Developed supplier relationships through continuous planning, engagement and monitoring, and negotiated lower lead times and enhanced discounts on high volume orders.

Associate Consultant – Compensation

HRC Associates Limited – Feb 2015 to Oct 2016

• Led compensation project teams in the planning, design, analysis, and production of HRC’s Corporate Directors’ Compensation Survey, and compensation benchmarking projects for top companies in the local Banking, Gas and Oil, Insurance, and Manufacturing sectors.
• Advised clients on appropriate pay practices; including optimum delivery of compensation and benefits in relation to the client’s strategic objectives.

Technical Associate – Compensation

HRC Associates Limited – May 2012 to Jan 2015

• Analyzed and designed reports on regional market trends on salary ranges, implementation of key benefits, human resource policies, and equitable job sizing across all commercial sectors.
• Developed and maintained the organization’s compendium on economic developments, HR best practices, and historical data.

Education:

Graduate Certificate in Supply Chain Management (Distinction)

Sault College – May 2024 to Dec 2024

Graduate Certificate in Project Management (Distinction)

Sault College – May 2023 to Dec 2023

BSc. Management (Honors)

University of London – Sep 2007 to Jun 2011