Ka Ying Ma

Knowledgeable and empathetic customer service and event planning profession with a solid background in education and social services, known for handling customer complaints and coordinating events. Analytical and collaborative team player who thrives in fast-paced environments.

I have a well-rounded career background in customer service, education, and social services, where I've developed strong communication, organizational, and event coordination skills. With experience in managing busy schedules, providing empathetic support, and organizing workshops, I've honed my customer-centric abilities.

Bachelor of Social Sciences in City University of Hong Kong