Financial Aid Officer & Office Administrative - Academy of Learning Career College - Brampton, ON
(2025-05)
- Review and process financial aid documentation while ensuring compliance with Ministry and institutional requirements.
- Maintain accurate academic, financial, and administrative records using student information systems.
- Coordinate with Ministry representatives regarding student files, compliance, and audits.
- Provide administrative support including scheduling appointments, preparing reports, maintaining filing systems, and managing correspondence.
- Assist with student registration, document collection, and verification of required records.
- Utilize Zoho CRM, Microsoft Office Suite, and Google Workspace to manage records and improve operational efficiency.
- Collaborate with admissions, academic, and administrative departments to deliver exceptional student service and support daily campus operations.
Financial Aid Officer & Office Administrator - Taha College - Brampton, ON
(2025-01 - 2025-04)
- Assisted students with OSAP applications, financial aid, admissions, and enrollment.
- Maintained academic and financial records while ensuring compliance with institutional policies.
- Managed front desk operations and responded to student, faculty, and visitor inquiries.
- Scheduled appointments, meetings, and examinations.
- Managed email correspondence, filing systems, and office records.
- Prepared reports, entered data, and maintained administrative databases.
- Supported admissions and academic departments with daily administrative operations.
Campus Administrator, Financial Aid Assistant and student service - Citi College of Canadian Careers - Mississauga, ON
(2023-12 - 2025-01)
- Serve as the first point of contact by answering phones, directing calls, and greeting visitors.
- Maintained student records, attendance, academic progress, and financial aid documentation.
- Coordinated daily campus administrative operations and student support services.
- Assisted with admissions, scheduling, examinations, graduation documentation, and academic records.
- Provided front desk support while responding to student, faculty, and public inquiries.
- Ensured compliance with institutional policies and Ministry requirements.
- Assisted in organizing campus events and resolving administrative and student concerns.
Clerk - Metro - Mississauga, ON
(2023-09 - 2024-01)
- Delivered excellent customer service in a fast-paced retail environment.
- Assisted customers with product inquiries and purchases.
- Maintained inventory accuracy, merchandising standards, and store organization.
Customer Service Associate / Cashier / Inventory Associate - Burger Factory - Mississauga, ON
(2022-05 - 2023-06)
- Processed customer transactions accurately using POS systems.
- Assisted with inventory management and stock replenishment.
- Maintained cleanliness and organization of the work area.
- Trained new employees on customer service standards and operating procedures.
Invigilator & Test Administrator - IELTS Testing Center
(2018-01 - 2020-01)
- Administered examinations in accordance with standardized testing procedures.
- Verified candidate identity and ensured examination security.
- Maintained accurate examination records and documentation.
- Provided professional assistance while ensuring compliance with testing regulations.
