Team Lead
Send a job offer directly to this candidate
Team Lead at PBS Systems
● Kept team in compliance with all applicable company and legal standards
● Assisted with development and implementation of quality controls, productivity standards and compliance guidelines.
● Evaluated and identified ineffective workflow process, implements solutions to improve productivity and personnel performance
● Trained employees on best practices and protocol while managing teams to ensure optimal productivity
● Coordinated office activities and operations to secure efficiency and compliance with company policies
● Worked with management team to improve workflows and eliminate unnecessary tasks
● Assisted with office tasks, duplicate enrollments, complaints during busy periods and staff absences
● Organized and maintained documents, files, and records.
● Class of 2008: Sheridan College Diploma - Police Foundations
● Class of 2004: Ontario Secondary School Diploma - Northview Heights Secondary School
