Consultant - Core Business Operations
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With a robust seven-year tenure , Kami Shabahang has carved a niche in business development, stakeholder engagement, and operational change management within diverse sectors including energy, insurance, and public services. Her expertise encompasses agile methodologies, digital transformations, and process optimization. Currently, she excels in the Center for Process Bionics, at Deloitte, enhancing organizational efficiencies through meticulous process analysis and improvement strategies.
Kami's project portfolio spans significant roles such as Process Analyst, Business Analyst, Operations Analyst, and Change Lead, where she has consistently delivered by identifying change needs, developing strategic communications, and ensuring stakeholder readiness. Her background is further enriched by her experience at Chubb Insurance as a Senior Client Coordinator/Product Owner and at George Brown College, where she significantly boosted operational strategies and industry partnerships.
A Guidewire Certified Associate with a budding Insurance Institute of Canada certification, Kami holds an HBA in Political Science and Human Geography from the University of Toronto. Fluent in English and conversant in Farsi, her multicultural and multidisciplinary expertise make her a valuable asset to global and diverse teams.
A seasoned business consultant with over six years of experience in operational change management, business development, and stakeholder engagement. Currently positioned within Deloitte's Core Business Operations group, she excels in agile methodologies and digital transformation initiatives across various industries including energy, insurance, and the public sector.
Her notable contributions include leading the inception planning for a multi-million-dollar Guidewire transformation project and playing a pivotal role in the Center for Process Bionics. Here, she assists organizations in analyzing and improving business processes to enhance efficiency.
Kami has also delivered impactful results in roles such as Change Lead, Developer/QA, Process Analyst, Operations Analyst, and Functional Business Analyst across high-profile clients.
Prior to Deloitte, she enhanced business operations at Chubb Insurance as a Senior Client Coordinator/Product Owner and drove strategic partnerships and program enhancements at George Brown College as a Business Development Coordinator.
