Kana Ikuta

Recently passed the Entry-to-Practice Exam and am currently in the process of obtaining RCIC licensing. Over seven years of client service experience in Canada and Japan, with strong organizational skills and attention to detail. Experienced in managing client information, maintaining accurate records, coordinating appointments, and providing clear and professional communication with clients from diverse backgrounds.

Senior Nail Technician (Supervisor) at Glam Nail Studio (2021-11 – 2026-04)

• Consulted with diverse clientele to assess needs and offer appropriate services, developing strong cross-cultural communication skills.
• Led scheduling, booking, and client management systems to improve customer experience.
• Addressed client concerns with professionalism while handling sensitive personal information.
• Assisted with inventory tracking, documentation, and front-desk coordination.

Senior Nail Technician at Eyelash & Nail Salon GRUS (2019-06 – 2021-10)

• Advised clients with information on services and/or products to accommodate their needs.
• Led the development of the salon's social media presence and created seasonal promotional campaigns to attract and retain clients.
• Prioritized clear and respectful communication with clients to understand their needs and ensure a positive experience

Server at Linh Cafe (2018-01 – 2019-03)

• Anticipated and fulfilled guest needs in a high-paced environment.
• Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
• Success in multitasking while remaining professional and courteous in fast-paced environments.

Graduate Diploma in Immigration and Citizenship Law – Queen's University, Ontario, Canada (2025-01 – 2026-01)

Bachelor's Degree in English Literature – Kobe City University Foreign Studies, Hyogo, Japan (2014-04 – 2020-03)

Diploma in Hospitality & Tourism Management – Sprott Shaw College, Vancouver, Canada (2017-04 – 2018-06)