Kanzah Qadir

Experienced and dedicated customer service professional with 14 years of experience at Canada Post in Downtown Toronto (2011-2025). Skilled in customer service, postal operations, handling multiple responsibilities, and working effectively in fast-paced environments. Also experienced in retail customer service and the beauty department. Reliable, organized, adaptable, and committed to providing professional and friendly service.

Customer Service / Postal Operations - Canada Post - Downtown Toronto, Ontario

(2011-01 - 2025-01)

• Provided professional and friendly customer service in a busy postal environment.
• Assisted customers with a variety of postal services and transactions.
• Handled daily post office responsibilities accurately and efficiently.
• Managed multiple customer requests and tasks while maintaining excellent service.
• Processed transactions and handled cash and payment methods responsibly.
• Answered customer questions and resolved concerns professionally.
• Maintained an organized and efficient work area.
• Worked effectively as part of a team in a high-volume environment.
• Adapted to changing priorities and handled busy periods calmly and efficiently.

Customer Service / Beauty Department - Shoppers Drug Mart

Previous Experience

• Assisted customers and provided friendly, professional service.
• Supported customers in the beauty department and helped them find appropriate products.
• Assisted with daily retail operations and maintained an organized department.
• Handled multiple responsibilities while maintaining attention to customer needs.
• Worked collaboratively with colleagues to provide a positive shopping experience.

Bachelor's Degree - Arts - Private University, Pakistan