Senior Business Development Specialist | Specialty Underwriting at Ecclesiastical Insurance (2021-07 – Present)
- Assess new business opportunities across specialty commercial segments, reviewing property, liability, operational and financial information to evaluate risk quality and support informed underwriting decisions.
- Collaborate with brokers and internal underwriting partners to identify material exposures, clarify submission information, structure coverage solutions and align risk selection with appetite and profitability objectives.
- Analyze market conditions, emerging exposures and broker intelligence across Atlantic Canada and Quebec, providing field level insight to support regional planning and strategic decision making.
- Develop and execute regional growth strategies while maintaining disciplined pipeline oversight and consistently exceeding annual new business targets.
- Expanded distribution in Quebec by identifying suitable partners and securing four new broker relationships.
- Prepare and deliver clear risk, coverage and market presentations to brokers, colleagues and industry stakeholders.
- Train and mentor new Business Development Specialists, supporting consistent analysis, documentation and broker engagement practices.
Account Manager, Commercial Lines at Arthur J. Gallagher Canada Limited (2018-05 – 2021-07)
- Managed a complex commercial portfolio, reviewing operations, property values, liability exposures, loss experience and coverage requirements to develop appropriate insurance solutions.
- Prepared detailed insurer submissions and negotiated coverage, limits, deductibles, terms and pricing with multiple markets.
- Advised clients on coverage gaps, risk management considerations and practical options to strengthen protection and support informed decisions.
- Administered a specialized group risk program, maintaining accurate records, coordinating renewals and supporting compliance with program requirements.
- Mentored junior brokers on commercial coverage, insurer expectations, submission quality and risk management fundamentals.
Account Manager, Personal and Commercial Lines at Anderson Brown Company Insurance (2017-06 – 2018-05)
- Managed personal and commercial accounts, completing exposure reviews, identifying coverage needs and balancing retention, service and risk considerations.
- Provided responsive service to complex and high value clients while identifying coverage enhancements and cross selling opportunities.
Account Manager, Personal Lines at Alpine Insurance and Financial (2016-10 – 2017-05)
- Managed a personal lines and group insurance portfolio, conducting proactive renewal reviews and advising clients on coverage optimization.
Personal Lines Insurance Broker at Riverstone Insurance (2014-10 – 2016-10)
- Assessed client needs, compared policy options, managed renewals and supported clients throughout the claims process.
Project Coordinator and Health and Safety Administrator at AICO Construction Ltd. (2013-04 – 2014-10)
- Coordinated project communications, supported planning and led workplace safety meetings and compliance initiatives across active construction sites.
Claims Representative II at Intact Insurance (2007-05 – 2013-03)
- Managed a high volume portfolio of automobile, property and commercial claims, investigating cause, liability, coverage and damages to achieve fair and timely resolutions.
- Analyzed claim facts, negotiated settlements and coordinated legal direction while controlling expenditures within established authority and budget guidelines.
- Represented insured clients in Alberta Provincial Court on subrogation matters, presenting evidence and supporting recovery efforts.
- Identified contributing factors and recurring loss issues, applying claims insight to coverage interpretation and organizational risk considerations.
