Karen Squires

Over 20 years of customer service experience; adaptable and dependable. Strong ability to multitask in fast-paced environments. Works effectively independently and as part of a team. Excellent interpersonal and communication skills. Dedicated, reliable, and customer-focused professional.

Mall Cleaner Supervisor at Westcare Facilities (2021-05 – 2026-01)

• Supervised and performed general mall cleaning duties
• Cleaned and sanitized washrooms and public eating areas
• Ensured all cleaning procedures complied with COVID-19 regulations
• Maintained safe, clean, and welcoming public spaces

Banquet Server at Holiday Inn (2017-01 – 2020-03)

• Assisted with banquet room setup and event preparation
• Welcomed and seated guests while providing excellent customer service
• Answered questions regarding food and beverage options
• Served multiple tables efficiently and resolved customer concerns
• Performed cleaning and closing duties as required

Deli Clerk / Cashier at Breen's Enterprises Ltd. (2005-05 – 2016-12)

• Assisted customers with product selection and purchases
• Prepared meals, salads, sandwiches, and subs
• Stocked shelves, priced merchandise, and maintained displays
• Opened and closed the store while maintaining cleanliness and safety
• Maintained inventory and sales records
• Delivered friendly and efficient customer service daily

Administrative Secretarial Science in Administrative Secretarial Science – College of Trades and Technology

High School Diploma – Holy Heart of Mary