Kari Hennessey

Operations and Administrative Professional with 8+ years of experience supporting workforce management, payroll, and operational reporting in high-volume environments. Advanced user of UKG, Salesforce, and Infor Smart Office. Known for strong attention to detail, accuracy, and the ability to support payroll deadlines while improving processes and supporting cross-functional teams.

Service Applications Coordinator at Finning Canada / OEM Remanufacturing (Parent Company: Finning) (2023-08 – 2026-03)

• Support users and promote consistent use of systems including UKG (Kronos), Salesforce, and Infor Smart Office
• Prepare and review operational reports prior to payroll cut-off for hourly employees
• Maintain proficiency reports and perform root cause analysis to identify issues and recommend corrective actions
• Create, review, and update service processes and job aids to improve operational efficiency

Service Operations Support Administrator at Finning Canada / OEM Remanufacturing (Parent Company: Finning) (2022-10 – 2023-08)

• Process historical payroll corrections and validate timecard accuracy
• Prepare reports ensuring payroll alignment with employee timecards and union agreements
• Manage team email inboxes, calendars, and operational coverage spreadsheets

Timekeeping & Administrative Support II at Finning Canada / OEM Remanufacturing (Parent Company: Finning) (2021-11 – 2022-10)

• Investigate timekeeping and Kronos issues and escalate complex cases when required
• Review and validate time and attendance records within strict payroll deadlines
• Generate operational reports for business and management needs

Service Biller at Finning Canada / OEM Remanufacturing (Parent Company: Finning) (2019-05 – 2021-11)

• Prepare estimates and quotes for component rebuild work based on production information
• Ensure accuracy and completeness of quotes prior to approval
• Create and distribute daily reports for internal and external stakeholders

Reception / Administrative Support I at Finning Canada / OEM Remanufacturing (Parent Company: Finning) (2018-09 – 2019-05)

• Perform data entry and coding of accounts payable invoices
• Answer incoming calls and respond to inquiries from clients and vendors
• Handle security access functions including visitor verification and reporting suspicious activity

Claims Assessor at Alberta Blue Cross (2013 – 2014)

Insurance Broker at Capital Insurance Brokers (2009 – 2012)

High School Diploma