Karl Bangloy

Confident young professional with a passion for learning and development. Eager to leverage education and work experience to support the growth and success of a high performing organization. Strong track record of setting effective goals and managing teams to achieve those goals. Committed to continuous improvement and driving team success

Client service associate

• Liaised with our clients to get a deep understanding of their business knowledge gaps and needs
• Reached out to 70-100 experts daily via cold calling and emails to screen and validate their knowledge
• Convinced 10% of experts to participate in client’s project
• Negotiated compensation rates to keep 75%-90% profit margin

Program Coordinator Intern

Genetec Inc.

• Improved the team’s efficiency by 30% by managing Genetec Software Development Kit (SDK) applications from prospective partners and provide the tools for their development needs
• Tracked partner data and integration status within Genetec systems including CRM, SharePoint, Power BI, etc.
• Successfully updated, corrected, and organized the JIRA database using Excel and Power BI
• Reduced response time of Product Line Managers by 1-2 days by giving pertinent customer request information and by actively following up

Sales Representative

Perfume Bar

• Surpassed daily sales goals by 150% by promoting product benefits and selling to new clients
• Increased customer traffic by 20% by assisting in improving visual merchandising

Bachelor of Commerce: Business Technology Management (Co-op)

Concordia University - Montréal, QC