Karl Shams

• Entrepreneurial with team-focused and problem-solving skills
• 10+ years of progressive sales, account management, and operations management experience.
• Published AI expert on AlphaSense experts platform.
• Results-oriented sales professional with complementary skills in leadership, strategic planning, project management, data analytics, reporting, and analysis.
• Proficient in Google Office and MS applications.

• Managed a $2.5M book of business, growing it by 18% and achieving 118% of targets through renewals, upselling, and product updates.
• Utilized Tableau and Looker for account insights, leading to successful prospecting and closing leads from the SDR and marketing teams.
• Secured a $300,000 deal with Spotify by offering a better rate and collaborating on app development to enhance their social features.
• Led the creation of a hashtag tracker for their website, managing the entire sales process from discovery to closing.
• Secured major partnership with SunLife Insurance while at TranQool. Providing access to mental health services as part of benefits package. 

Generative AI Fundamentals, Google Cloud 2024

Innovating with Google Cloud Artificial Intelligence 2024

Trust and Security with Google Cloud 2024

Introduction to Large Language Models 2023

Digital Transformation with Google Cloud 2023

Infrastructure And Application Modernization with Google Cloud 2023

Responsible AI: Applying AI Principles with Google Cloud 2023

Bachelor of Arts, Business Communications, Brock University 2012