Karley Holland

Compassionate and dependable professional with over four years of experience in healthcare, developmental services, leadership, and administration. Skilled in providing person-centered, coordination events, managing projects, maintaining organizational communications and building strong relationships with clients, colleagues, business and community partners. Highly organized with exceptional communication, problem solving and administrative skills.

Committed to delivering outstanding services while promoting team work, efficiency and organizational success.

Vice President at Ontario Ranch Horse Association (Present)

• Serve as VP of the organization, support board operations and strategic planning
• Plan and coordinate meetings, conferences fundraising and special events
• Research, compare and book venues that meet organizational needs and budget
• Arrange travel accommodations, registrations and payments for board members and event attendees
• Coordinate event payments and maintain organized financial records
• Identify cost-saving opportunities
• Manage and maintain social media platforms, creating engaging content and promoting events
• Design professional flyers, posters, promotional materials and presentations using Canva and Microsoft Office
• Develop and implement fundraising ideas to support organization goals
• Build relationships with local businesses to secure sponsorships, donations and community partnerships
• Assist with planning and coordinating board meetings while maintaining accurate records and organizational documents

Personal Support Worker at Burbrea Gardens (2023-02 – 2026-06)

• Delivered compassionate personal care while promoting residents' dignity, independence, and comfort.
• Assisted residents with bathing, dressing, grooming, toileting, feeding, and mobility.
• Monitored residents' physical, emotional, and cognitive well-being and reported changes promptly.
• Recorded vital signs and assisted nursing staff with delegated care tasks.
• Built meaningful relationships with residents and families by providing emotional support and companionship.
• Maintained accurate documentation and followed all facility policies and safety procedures.

Personal Support Worker at Stirling Manor Nursing Home (2022-04 – 2023-05)

• Assisted residents with daily living activities and mobility using safe transfer techniques.
• Supported residents receiving palliative and end-of-life care with compassion and professionalism.
• Worked collaboratively with nurses and interdisciplinary team members to deliver individualized care.
• Maintained a clean, safe, and comfortable environment for residents.
• Communicated effectively with residents, families, and healthcare professionals.

Developmental Support Worker (DSW) at Community Living Campbellford/Brighton (2020-04 – 2022-04)

• Supported individuals with developmental disabilities in achieving personal goals and greater independence.
• Assisted with personal care, medication reminders, meal preparation, and daily routines.
• Facilitated community outings and recreational activities to encourage social inclusion.
• Used positive behaviour support strategies to respond to challenging situations.
• Completed accurate daily documentation and progress reports.
• Utilized electronic documentation systems to maintain accurate client records and support plans.
• Managed daily communication through Microsoft Outlook, including emails and scheduling.
• Created and edited documents using Microsoft Word and other Microsoft Office applications.
• Maintained confidentiality while accurately documenting client information using agency data management systems.

Cashier at No Frils (2017-03 – 2020-04)

• Delivered friendly and professional customer service.
• Processed cash, debit, and credit transactions accurately.
• Assisted customers with questions and resolved concerns professionally.
• Restocked merchandise and maintained an organized checkout area.

Personal Support Worker (PSW) in Healthcare – Loyalist College (2021 – 2021)