Kate Drohan

Creative and detail-oriented Interactive Media Design graduate with experience in visual communication, web design, UX/UI, and client-focused service environments. Recently recognized with the People's Choice Award at CityStudio HUBBUB 2026 for a collaborative Ottawa Public Health poster project. Skilled in balancing design strategy, accessibility, organization, and clear communication to create engaging, community-focused media.

Receptionist at Rose & Rebel Hair Salon (2024-06 – Present)

• Enhanced client satisfaction by streamlining multi-service hair appointment scheduling.
• Ensured guest comfort through exceptional front-of-house service experiences.
• Maintained accurate financial transactions by executing cash handling procedures effectively.
• Created a welcoming environment by ensuring the cleanliness and organization of reception areas.
• Addressed client inquiries promptly, providing exceptional customer service and issue resolution.
• Organized financial documents for owners, supporting efficient month-end reporting processes.

Interactive Media Design Diploma in Interactive Media Design – Algonquin College (2023-04 – 2026-04)