Katherine Townsend

Registered Nurse with 8 years of acute-care experience assessing complex medical conditions, evaluating functional abilities, coordinating multidisciplinary care, and supporting patient recovery. Skilled in medical documentation review, clinical interviewing, case coordination, stakeholder collaboration, and communicating complex health information. Recognized for sound clinical judgment, strong problem-solving abilities, and the ability to manage challenging situations with empathy and professionalism.

Brings a unique combination of healthcare expertise and professional experience in accounting and advisory services, offering strong analytical, investigative, and decision-making skills that align well with disability management, workers' compensation, and insurance case management roles.

Registered Nurse - Misericordia Hospital - Edmonton, AB

(2015-01 - 2023-04)

• Assessed patients with complex medical, physical, and psychosocial conditions to identify care needs, risks, and functional limitations.
• Reviewed physician orders, consultation reports, diagnostic results, and treatment plans to support informed clinical decision-making.
• Evaluated changes in patient condition and communicated findings to physicians and interdisciplinary healthcare teams.
• Collaborated with physicians, pharmacists, rehabilitation professionals, and social workers to coordinate care and support recovery goals.
• Educated patients and families regarding treatment plans, disease management, medications, recovery expectations, and discharge planning.
• Monitored patient progress toward recovery and functional independence and adjusted care priorities accordingly.
• Supported patients and families through difficult medical situations using empathy, active listening, and effective communication.
• Maintained detailed, accurate, and confidential documentation in compliance with healthcare and regulatory standards.
• Managed competing priorities in a fast-paced acute-care environment while ensuring quality patient outcomes.
• Participated in patient safety initiatives and staff education related to infection prevention and PPE best practices.

Advisory Services - PricewaterhouseCoopers (PwC) - Edmonton, AB

(2010-01 - 2012-12)

• Analyzed complex financial and operational information to support client recommendations and decision-making.
• Collaborated with clients and stakeholders to identify issues, evaluate options, and implement solutions.
• Managed multiple priorities while meeting deadlines in a professional services environment.

Small Business Enterprise - KPMG - Victoria, BC

(2005-01 - 2010-12)

• Provided accounting, tax, and advisory services to small business clients.
• Built and maintained strong client relationships through effective communication and problem-solving.
• Analyzed financial information and prepared reports to support business decisions.

Articling Student - Deloitte & Touche - Vancouver, BC

(2000-01 - 2002-12)

• Assisted with audits, financial reviews, and client engagements.
• Developed strong analytical, documentation, and investigative skills.

Bachelor of Science in Nursing (After Degree Program) - Nursing - University of Alberta (2012-01 - 2014-12)

In-Depth Tax Program - Taxation - Chartered Accountants of British Columbia (2001-01 - 2001-12)

Business Administration - Business Administration - NAIT (1994-01 - 1996-12)

Bachelor of Arts - English - University of Alberta (1988-01 - 1994-12)