Katrina Maxwell

Housekeeping professional building the inspection, sanitation, and guest-service habits needed for Housekeeping Supervisor work. Helps maintain room readiness, coaches new staff on cleaning and safety procedures, and keeps maintenance concerns moving to management for quick follow-up. Supports supply control and consistent presentation across guest rooms, kitchens, and shared areas.

HOUSEKEEPER at Ess Compass Group (2025-09 – 2026- 10)

• Prepared 44 guest rooms per shift using consistent sanitization procedures and quality checks.
• Handled guest complaints respectfully and communicated follow-up needs to the appropriate team member.
• Applied disinfectant products according to cleaning guidelines for guest rooms and high-touch surfaces.
• Supported preventive maintenance reporting by documenting issues found during room checks.
• Monitored supply levels and notified supervisors when restocking was needed.
• Followed guest room presentation standards to support a clean and welcoming environment.
• Managed room turnover priorities to help meet cleaning schedules during busy periods.
• Coordinated daily tasks with teammates to keep housekeeping workflow moving efficiently.
• Responded to guest service requests with professionalism and a helpful, courteous attitude.
• Replenished linens, toiletries, and cleaning supplies to keep rooms fully stocked.
• Performed deep cleaning tasks for guest rooms and common areas as needed.
• Cleaned guest rooms thoroughly while following safety protocols and chemical handling procedures.
• Inspected rooms for cleanliness, restocking needs, and readiness before guest arrival.
• Maintained organized supply areas and tracked linen inventory to support daily housekeeping needs.
• Reported maintenance issues promptly to support timely room repairs and guest readiness.

HOUSEKEEPING ROOM ATTENDANT at Comfort Inn & Suites (2022-05 – 2025-01)

• Cleaned and sanitized 44 guest rooms daily while maintaining hotel cleanliness standards.
• Sanitized guest rooms, kitchen surfaces, cabinets, floors, and high-touch areas to maintain presentation standards.
• Inspected rooms for maintenance issues, recorded findings, and reported concerns promptly for quick resolution.
• Supported new staff training, followed safety procedures, and responded quickly to guest requests for additional amenities.

CASHIER/COOK at Tim Hortons (2017-07 – 2018-01)

• Prepared menu items to Tim Hortons quality standards while following safe food handling practices.
• Processed customer payments accurately and efficiently in a fast-paced service environment.
• Kept workstations clean and organized to support health regulations and smooth kitchen operations.

No Degree – Sault College of Applied Arts And Technology

High School Diploma – St.Basils (2013-06)