Kelechi Ikpeatusim

Compassionate and dependable Support Worker with progressive experience supporting children, youth, adults, families, and individuals experiencing mental health, behavioural, housing, and social challenges. Skilled in providing person-centred, trauma-informed care and assisting with activities of daily living, personal hygiene, grooming, feeding, mobility, grocery shopping, meal support, household cleanliness, and community participation. Strong ability to build trusting relationships while promoting independence, dignity, safety, and quality of life.

Experienced in crisis intervention, documentation, medication support, communication with families and professionals, and maintaining safe and welcoming living environments. Comfortable working independently or collaboratively and adapting support to each individual's needs, preferences, and care plan.

RESIDENTIAL CHILD & YOUTH WORKER - VERNON

(2026)

• Provide compassionate, person-centred support focused on the safety, dignity, emotional well-being, and independence of persons served.
• Assist individuals with activities of daily living, including feeding, personal hygiene, grooming, toileting, and mobility-related needs.
• Support grocery shopping, daily routines, recreational activities, and community participation.
• Provide emotional support, trauma-informed interventions, and crisis response according to established policies and individualized plans.
• Administer medications in accordance with established policies, procedures, and care requirements.
• Maintain a safe, clean, organized, and supportive living environment.
• Communicate and liaise with families, schools, healthcare professionals, community supports, and other members of the care team.
• Complete accurate written and verbal documentation regarding activities, progress, incidents, and changes in individuals' needs.
• Encourage socially appropriate behaviours, independence, life skills, and positive community involvement.

Community Volunteer - SALVATION ARMY – VERNON COMMUNITY FOOD BANK - VERNON

(2026)

• Assist community members with accessing food and essential resources in a respectful and welcoming environment.
• Sort, organize, stock, and distribute food items and grocery supplies.
• Pack food hampers and assist clients with food selection and shopping.
• Maintain organized and clean food service and storage areas.
• Demonstrate strong communication, teamwork, reliability, and client-service skills.

Peer Support Worker – Shelter & Drop-In - DOWNTOWN EASTSIDE WOMEN'S CENTRE

(2025)

• Provided compassionate emotional support, companionship, and practical assistance to women accessing shelter and drop-in services.
• Assisted clients with basic needs including showers, toiletries, meals, and access to essential resources.
• Maintained a clean, safe, welcoming, and respectful environment for residents and program participants.
• Supported workshops, groups, recreational activities, and community-based programming.
• Responded effectively to crises and critical incidents while following organizational policies and procedures.
• Used de-escalation and non-violent crisis intervention approaches when supporting individuals experiencing heightened behaviours.
• Completed communication logs, incident reports, room checks, and other required documentation accurately and promptly.
• Provided referrals, advocacy, and practical support to help individuals overcome barriers related to housing and community resources.
• Maintained professional boundaries, confidentiality, and respectful communication with clients and colleagues.

Community Support Worker / Overnight Housing Worker - UNION GOSPEL MISSION – WOMEN & FAMILIES CENTRE

(2024)

• Provided direct support to women, children, youth, and adults experiencing mental health, behavioural, substance-use, and social challenges.
• Supported individuals with daily living and life skills while promoting independence in their homes and communities.
• Maintained a safe, clean, comfortable, and supportive residential environment.
• Built trusting and therapeutic relationships through respectful communication, active listening, empathy, and consistent support.
• Assisted with daily program activities, recreational activities, and social development.
• Responded to emergencies and challenging behaviours using crisismanagement and safety procedures.
• Conducted regular wellness and building safety checks to promote the health and security of program participants.
• Completed client documentation, progress notes, incident reports, and routine records accurately.
• Communicated relevant changes, concerns, and observations to team members and supervisors.
• Worked collaboratively with colleagues while also demonstrating the ability to work independently during overnight shifts.

Front Desk / Frontline Support Worker –Residential/ Housing - ATIRA WOMEN'S RESOURCE SOCIETY

(2023)

• Provided person-centred support to women experiencing mental health, behavioural, housing, and social challenges.
• Supported residents with daily living, emotional well-being, community resources, and independent-living goals.
• Conducted wellness checks and building rounds to promote safety and resident wellbeing.
• Responded to crises and critical incidents using de-escalation, harm-reduction, and established safety procedures.
• Collaborated with managers and support workers to develop and maintain individualized support approaches.
• Maintained accurate communication logs, incident reports, resident records, and other required documentation.
• Provided referrals and advocacy to connect residents with housing, health, and community resources.
• Maintained respectful, professional, and culturally sensitive communication with residents, colleagues, and supervisors.
• Helped maintain a welcoming, safe, and supportive residential environment.

Diploma - Mental Health Support Worker (2026)

Master of Business Administration (MBA) - Business Administration - University Canada West (2024)