Kelly Pugh

Recent Master of Human Rights graduate with experience in legislative drafting support, policy research, and government administration. Bilingual in English and French, with hands-on experience in legislative coordination, regulatory document preparation, and stakeholder communication within Manitoba Justice. Skilled in legal and policy research, report writing, and managing confidential information in high-volume public sector environments.

Bilingual Legal Assistant - Legislative Counsel, Manitoba Justice - Winnipeg, MB

(2023-01 - 2024-08)

• Supported the development and review of legislation and regulations through legal research, document preparation, translation, and administrative coordination.
• Drafted and translated bills, regulations, correspondence, and legislative documents between English and French.
• Coordinated workflow and project timelines between legislative counsel and jurilinguists to support legislative drafting and translation projects.
• Conducted legal and policy research on statutes, regulatory frameworks, and case law to support legislative drafting and regulatory development.
• Reviewed, edited, and proofread legal and legislative documents for accuracy, consistency, and compliance with drafting standards.
• Managed confidential records and sensitive government information while maintaining strict confidentiality.
• Prepared legal correspondence, memoranda, and briefing materials.
• Maintained project tracking systems and organized electronic and physical records.
• Liaised with clients, legal professionals, and internal stakeholders to facilitate efficient communication and project completion.

Graduate Practicum - Centre for Human Rights Research, University of Manitoba - Winnipeg, MB

(2025-06 - 2025-08)

• Completed a graduate practicum placement as part of the Master of Human Rights program.
• Conducted research and analysis on human rights and public policy issues.
• Reviewed academic literature, policy documents, legislation, and organizational reports.
• Prepared written research summaries, reports, and briefing materials.
• Collaborated with researchers and community partners to support project objectives.
• Applied qualitative research methods, critical analysis, and professional writing skills to assigned projects.

Navigator - Shared Health – RBC Immunization Clinic and MB PHIMS Quality Assurance Department - Winnipeg, MB

(2022-01 - 2022-07)

• Performed quality assurance reviews of immunization records and consent forms as part of a provincial audit process.
• Managed personal health information in accordance with privacy and confidentiality requirements.
• Provided administrative and operational support to regional management and data quality teams.
• Assisted with documentation review, editing, and record management.
• Supported the delivery of public health services in a high-volume environment serving up to 5,000 clients daily.
• Registered clients, documented vaccinations, and assisted with public inquiries.
• Implemented and monitored compliance with COVID-19 health and safety protocols.

Data Entry Clerk (3-Month Contract) - Cadham Provincial Laboratory - Winnipeg, MB

(2022-10 - 2023-01)

• Performed high-volume data entry and records management with a strong emphasis on accuracy.
• Verified laboratory requisitions and patient information using provincial databases.
• Reported laboratory results to healthcare professionals in accordance with established procedures.
• Maintained confidential records and documentation in compliance with privacy requirements.
• Assisted with file management and administrative support functions.

Office Manager, Supervisor, Server - CHOP Steakhouse & Bar - Winnipeg, MB

(2025-02)

• Supervise front-of-house operations in a high-volume hospitality environment.
• Coordinate staff scheduling, payroll administration, and daily operational activities.
• Train and mentor new employees on workplace policies, procedures, and customer service standards.
• Manage administrative functions including recordkeeping, inventory monitoring, and office organization.
• Resolve customer concerns and operational issues while maintaining service standards.
• Collaborate with management to improve operational efficiency and support business objectives.
• Monitor staffing levels and workflow to ensure effective service delivery.
• Maintain compliance with workplace health, safety, and liquor service regulations.

Server - The Boathouse - Kenora, ON

(2021-06 - 2022-09)

• Delivered high-quality customer service in a fast-paced environment.
• Processed orders, payments, and account adjustments using point-of-sale systems.
• Assisted with staff scheduling and operational coordination.
• Ensured compliance with responsible alcohol service regulations.

Server, Bartender, Supervisor - Boston Pizza - Winnipeg, MB

(2013-01 - 2022-02)

• Supervised teams of up to 15 employees and supported daily restaurant operations.
• Trained and mentored staff and assisted with scheduling and service coordination.
• Managed cash handling, POS transactions, and customer issue resolution in a high-volume environment.

Master of Human Rights - Human Rights - University of Manitoba (2026-05)

Bachelor of Arts - Political Studies and Anthropology - University of Manitoba (2021-05)