Program Officer - Canada Summer Jobs/Work-Sharing/New Horizons for Seniors Program
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Objective is to get work experience and give excellent customer/client service to your company. Also, to allow me to use my skills such as reading, writing, and speaking English; and learn new skills and knowledge by working in different fields of the business.
Program Officer - Canada Summer Jobs/Work-Sharing/New Horizons for Seniors Program - Employment and Social Development Canada (Service Canada) - 234 Donald Street, Winnipeg, Manitoba
(2021-12)
Review, assess, monitor, and manage Canada Summer Jobs (CSJ), Work-Sharing (WS), and New Horizons for Seniors Program (NHSP) Applications/Projects throughout the Project Life Cycle of the Grants and Contributions programs. Respond to email and phone call inquiries from successful applicants about their CSJ/WS/NHSP Project(s). Provide general information and explanations to the applicants about the CSJ/WS/NHSP process and how to submit forms and documents via GCOS, IFFS, email, or mail.
Canada Recovery Benefit Officer - Winnipeg Tax Centre (Canada Revenue Agency) - 66 Stapon Road, Winnipeg, Manitoba
(2021-02 - 2021-12)
Answering inbound call inquiries from applicants in regards to their Canada Emergency Benefit application. Providing general information and explanations to the applicants about the validation process and how to submit forms and documents via CRA MyAccount, mail or fax. Creating new cases (if applicable) and new notes after each call in the applicant's file using an online database. Reviewing cases in the validation process and determining eligibility for the Canada Emergency Benefit(s).
Non-Filer Officer - Winnipeg Tax Centre (Canada Revenue Agency) - 66 Stapon Road, Winnipeg, Manitoba
(2020-03 - 2020-06)
Located and contacted non-compliant taxpayers in regards to their outstanding income tax returns. Obtained, reviewed, and analyzed information available to establish the tax potential for outstanding returns. Negotiated arrangement with taxpayers to file their outstanding income tax returns.
Canada Pension Plan- Disability Appeals Documentation Unit Clerk - Employment and Social Development Canada (Service Canada) - 280 Broadway, Winnipeg, Manitoba
(2016-08 - 2020-03)
Worked as the liaison between the Medical Adjudicators and the Social Security Tribunal by preparing received documents from the client's appeals file and sending them back and forth to each party via mail or email for review, submissions and decisions. Also, redirecting emails with attached documents to the appropriate location handling the appeals file as well as locating the appeals file using various programs.
Taxpayer Representative Identification System Clerk - Winnipeg Tax Centre (Canada Revenue Agency) - 66 Stapon Road, Winnipeg, Manitoba
(2016-03 - 2016-08)
Reviewed forms, correspondence and related documents to ensure identification data is correctly completed. Entered appropriate information from forms and documents into the online system. Provided general information and explanations to the taxpayer's representatives in regards to the forms and documents submitted via telephone, mail or fax.
Sales Associate (Men's Suits Department) - Hudson's Bay Polo Park - 1485 Portage Avenue, Winnipeg, Manitoba
(2013-06 - 2017-02)
Provided service to customers pertaining to Men's wear and other company products, manage cashiering activities such as purchases, returns and credit card payments, and help clean and maintain work area.
Sales Associate (Men's Casual Department) - Hudson's Bay Polo Park - 1485 Portage Avenue, Winnipeg, Manitoba
(2010-10 - 2013-06)
Provided service to customers pertaining to Men's wear and other company products, manage cashiering activities such as purchases, returns and credit card payments, and help clean and maintain work area.
Maintenance Helper - Concordia Wellness Projects - 100-1115 Molson Street, Winnipeg, Manitoba
(2010-07 - 2010-09)
Assisted the Maintenance workers with duties such as event set-ups (tables & chairs), in-suite issues, yard/gardening work and garbage pick-up in order to maintain a clean and functional work area around the retirement homes.
Coordinator - A&W Restaurant - 1403 Henderson Nkld, Winnipeg, Manitoba
(2008-10 - 2009-08)
Worked both the counter and kitchen area at A&W. My duties as a coordinator was to train the new employees, take orders from customers, prepare food for customers, clean and maintain work area, assist with management/office work and unload stock and other work supplies.
Line Cook - A&W Restaurant - 1403 Henderson Nkld, Winnipeg, Manitoba
(2007-08 - 2008-10)
Worked both the counter and kitchen area at A&W. My duties as a coordinator was to train the new employees, take orders from customers, prepare food for customers, clean and maintain work area, assist with management/office work and unload stock and other work supplies.
Undergraduate Degree - Business Administration (3 Year General) - University of Winnipeg (2010 - 2015)
High School Diploma - St. John's High School (2004 - 2010)