Keren Ngalula

Organized and dependable administrative professional with a Bachelor of Laws and practical experience supporting legal and office operations in a professional environment. Skilled in calendar coordination, document preparation, records management, client communication, and handling confidential information with discretion. Known for attention to detail, strong organizational ability, and a proactive approach to keeping office processes efficient and well managed.

Brings strong written and verbal communication skills, a service-oriented mindset, and multilingual ability in French, English, and Lingala. Prepared to contribute effectively in office administration, legal support, reception, customer service, and general administrative roles.

Legal Administrative Assistant (Part-Time) - PMT Law Practice

(2021-01 - 2022-12)

Supported the daily administrative needs of a legal practice, helping maintain an efficient and well-organized office environment.

• Coordinated appointments, meetings, and schedule changes, improving time management and reducing scheduling conflicts.
• Prepared, formatted, and organized legal and administrative documents to support accurate recordkeeping and professional correspondence.
• Maintained physical and electronic filing systems, improving document accessibility and supporting confidentiality standards.
• Responded professionally to client inquiries and routine communications, helping create a positive and professional client experience.
• Tracked follow-ups, correspondence, and office tasks to help keep deadlines, appointments, and legal matters organized.
• Provided dependable day-to-day administrative support that allowed legal work to proceed more smoothly and efficiently.

Bachelor of Laws - Laws - University of Kinshasa (2017-10 - 2023-02)