Kerri Graham
Switchboard Operator
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About
Over 25 years of experience in customer service, administrative support, healthcare, and mail operations Strong communication and interpersonal skills with experience assisting customers, residents, guests, and staff Experience training and supporting new employees in multiple workplace settings Skilled in filing, data entry, Microsoft Office, switchboard operations, and administrative support tasks Compassionate and dependable with strong empathy, leadership, and problem-solving abilities Experience working in fast-paced environments requiring multitasking, organization, and attention to detail PSW graduate with experience supporting residents with personal care, medication administration, and charting
Experience
Switchboard Operator - White Oaks Resort and Spa - Niagara on the Lake, ON
(2024 - 2025)
RGA / UCP - Seasons Retirement Home - St. Catharines, ON
(2024)
Letter Carrier / Clerk - Canada Post - St. Catharines, ON
(1990 - 2019)
Santa Claus Letters - Canada Post - St. Catharines, ON
(1990 - 2019)
Volunteer
Volunteer/Server - Christ Church McNab - Niagara on the Lake, ON
(2004 - 2012)
Chair/Co-Chair/Secretary - William Hamilton Merritt Public School - St. Catharines, ON
Volunteer - Niagara Spears Football - St. Catharines, ON
Education
PSW Program (Honours) - Trillium College (2020)
Ontario Secondary School Diploma - Lakeport Secondary School (1989)
