Receptionist - Shepherd's Care Foundation - Greenfield, Edmonton
(2013-05 - 2023-10)
- Greet, welcome guests or clients' family members and answer or refer their inquiries demonstrating professional and courteous service either in person or over the phone.
- Answer, screen & direct incoming calls; receive, sort, and distribute mails/deliveries in a timely manner addressing the priorities of needs and action plans
- Maintain safe & clean office area by complying with procedures, rules & regulations in order to improve personal performance and achieve productive outcomes in a workable environment
- Keep the updated records of office expenses & costs, orders, supplies and inventory for evaluating intended impacts on the programs and create opportunities for changing priorities
- Schedule appointments, update calendars, complete admission forms collaborating with supervisor, staff and residents respecting choices to meet the underlying needs
- Handle administrative requests & queries from supervisor or senior management team.
- Write & distribute emails, correspondence memos, letters, faxes, and forms facilitating open communication within and across groups to reach desired results.
- Prepare reports, maintain contact lists, filing systems and office equipment in right order so that staff members can access information or resources easily in my absence
- Maintain office security by following safety procedures and report safety issues/risks in the building to the supervisor to take immediate action for preventing possible incidents
- Observe and monitor residents and visitors within the premises through security cameras
- Prioritize office tasks as per the needs and provide accurate information in-person and via phone/email proactively building professional networks and trust within Team, Residents, AHS Staff and Visitors etc.
- Submit timesheets of staff members before the deadlines and use Excel to schedule staff schedule and strategically maintain the staff coverage considering an equal opportunity in shift rotations
Recreation Aide - Shepherd's Care Foundation - Greenfield, Edmonton
(2013-05 - 2023-10)
- Develop, organize, and conduct recreational activities of special interest to residents
- Enforce safety rules to implement best entertainment in recreation programs
- Promote recreational events, arrange schedules & encourage them for participation
Health Care Aide - Shepherd's Care Foundation - Greenfield, Edmonton
(2012-07 - 2013-05)
- Assist residents with AM & PM Care and support them with activities of daily living
- Administer medications & document actions by completing forms, reports & logs
- Report any safety issues or discrepancies to LPNs and document in the record file
- Support residents for personal hygiene and perform housekeeping tasks
- Maintain work operations by following the policies and procedures of company
Health Care Aide - St. Joseph Auxiliary Hospital - Edmonton
(2012-09 - 2013-05)
Childcare Worker - Heritage Childcare Centre - Edmonton
(2026-02 - 2026-04)
- Ensure children's safety, personal hygiene, and healthy play environment
- Keep the records of children's mealtime, progress, routines, activities, and interests
- Assist in planning on ongoing development of each individual child based on checklists
Childcare Worker - World of Kids Daycare - Edmonton
(2010-12 - 2013-11)
- Ensure children's safety, personal hygiene, and healthy play environment
- Keep the records of children's mealtime, progress, routines, activities, and interests
- Assist in planning on ongoing development of each individual child based on checklists
