Ketsia Ntumba Mbenga

I am a professional, reliable, and fluent bilingual speaker in English and French. As a third-year student, I have hands-on experience supporting teams and engaging with the public in fast-paced, high-traffic environments. I possess strong communication and problem-solving skills, with a proven ability to deliver positive customer experiences. I am eager to bring my energy and attention to detail to a retail setting.

Day Camp Facilator - City of Gatineau - Gatineau, Qc

(2024-01)

• Employ creativity to adapt effectively to diverse situations.
• Lead, mentor and manage groups of many people under stress
• Effectively resolve problems
• Support the event coordinator in running high-traffic public activities
• Manage line formation and crowd flow during peak attendance
• Maintain cleanliness and safety of the assigned activity area throughout operating hours

Activity Assistant - Winterlude

(2026-01 - 2026-02)

• Support the event coordinator in running high-traffic public activities
• Manage line formation and crowd flow during peak attendance
• Maintain cleanliness and safety of the assigned activity area throughout operating hours

Babysitting

(2018-01)

• Respond to the child's need
• Highly dependable

CÉGEP HERITAGE COLLEGE (2024-01)

POLYVALENTE LE CARREFOUR (2019-01 - 2024-12)