General Manager
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Profit-driven and process-oriented professional with extensive experience in all facets of staff development, sales forecasting, and organisational leadership. History of improving revenue, reducing turnover, and attaining customer satisfaction. Adept at setting high expectations and raising service standards.
Prudent at improving capital, recruiting staff, developing teams, and coaching newly hired employees. Proficient in P&L accountability, cost control, budget allocation, and resource utilisation. Experienced in leading high-performing teams promoting diversity, equity, and inclusion to create positive company culture, increase consumer counts, and develop loyal client base.
Elite communicator with ability to nurture strong credibility and trust among all levels of senior management.
Project Development | Renewable Energy Solutions
T2SolarSolutions/Battle Mountain Hydrogen LLC. (2021 – 2024)
Assisted in project development of a 100% Green Methanol production facility at an industrial scale in Battle Mountain Nevada.
Spearheaded business development initiatives in the renewable energy sector.
Collaborated with cross-functional teams to identify and capitalize on market opportunities.
Established and nurtured relationships with key stakeholders in the renewable energy industry fostering a network beneficial to project completion and business growth.
Conducted market research and analysis to identify emerging trends and opportunities in the renewable energy sector.
General Manager | Sicard RV, Smithville (2021 – 2022)
Evaluated and improved operations and financial performance.
Orchestrated day-to-day operations, formulated growth strategies, and set performance goals.
Reconfigured and enhanced profitability across service, parts, warranty, and financial service departments.
Augmented company’s net profit by 60% within the first half of 2022, increasing revenue by $3M in six months.
Provided business owners with strategic recommendations for profit-making opportunities.
Created budget templates for future development and sustainable profit growth.
General Manager | Milton Hyundai (2014 – 2021)
Prepared and reviewed standard procedural documents for daily operations of all departments and their managers.
Obtained Hyundai Signature Certification from 2015 to 2021, driving leadership and cultural transformation.
Increased service absorption from 54 to 87.8% and boosted ROI from 0.3% to 3.0%.
Developed a customer-centric workforce dedicated to satisfaction, sales, and financial success.
Bachelor of Commerce & Business with Honours, University of Windsor, Canada
Bachelor of Arts in Social Science, University of Western Ontario (Western University), Canada