Project Assistant – Financial Aid and Awards Service at University of Ottawa (Awards and Financial Aid Office - DMS) (2025-05 – Present)
- Support the implementation and functional testing of a new scholarship application system.
- Maintain accurate, structured documentation in compliance with standard operating procedures.
- Collaborate with multidisciplinary teams to ensure operational continuity.
- Provide customer service in a high-volume environment.
- Updated official documentation and conducted administrative follow-ups.
Teaching Assistant – GNG1503 at University of Ottawa (STEM Building) (2024-09 – 2025-12)
- Led interactive laboratory sessions for first- and second-year engineering students.
- Supervised and evaluated term projects for groups of up to 25 students.
- Supported client meetings to bridge theoretical coursework with real-world applications.
- Acted as a liaison between students and the professor to improve communication and engagement.
- Provided targeted academic support to enhance student performance.
Junior Officer of Academic Operations at University of Ottawa (Undergraduate Studies Office - FSS) (2025-01 – 2025-05)
- Handled document management, data entry, and student services to support academic operations.
- Provided accurate bilingual (EN/FR) support to students and staff.
Clerk – Awards and Scholarships Office at University of Ottawa (Awards and Financial Aid Office - DMS) (2023-05 – 2024-08)
- Responded to student inquiries via email, phone, and in person regarding awards and scholarships.
- Provided front-counter support and managed student award files.
- Collaborated with specialists to improve scholarship postings and internal processes.
- Updated and maintained scholarship terms of reference using MS Word and Excel.
Professors' Attendant – Convocation at University of Ottawa (2023-04 – 2024-08)
- Prepared and labeled academic regalia for professors prior to ceremonies.
- Assisted professors during the robing process to ensure a smooth convocation experience.
- Managed robe collection and storage post-ceremony.
Project Manager – CEED (GNG1503) at University of Ottawa (STEM Building) (2023-01 – 2024-05)
- Researched innovative tools to optimize engineering design and conceptualization processes.
- Participated in client meetings and contributed to project planning and execution.
- Fostered positive team dynamics and resolved conflicts throughout the semester.
- Ensured collaborative and productive project environments.
