Diagnostic Technician at UpTown Eye Specialists (2023-10 – 2024-10)
- Actively collaborated with optometrists, ophthalmologists, and other healthcare professionals to streamline diagnostic processes, leading to improved patient care outcomes and reduced wait times.
- Proficient in conducting various diagnostic tests including visual acuity, tonometry, retinoscopy, and keratometry.
- Capture high-quality retinal images using fundus photography equipment and interpret findings for optometrists' review.
- Skilled in performing ocular imaging techniques such as fundus photography, optical coherence tomography (OCT), and fluorescein angiography.
Health Informatics Business Continuity Analyst at UHN (2023-05 – 2023-07)
- During the EPIC system downtime, liaise with clinical teams to ensure departmental downtime policies and procedures are updated to reflect procedures workflows in the new HIS.
- In collaboration with the Clinical Informatics team and clinical leadership, help to facilitate mock downtime drills in clinical areas.
- Ensure clinical staff are familiar with the available downtime tools and their usability.
- Collect and document feedback from clinical staff and use that for future enhancements and upgrades to process.
Administrative Assistant at Van Rehab Physiotherapy (2021-12 – 2023-05)
- Strong communication and collaboration with patients and providers.
- Handled patients queries, appointments over calls and in person effectively.
- Managed consent forms and data digitally.
- Managed billing for all offered services with multiple insurance companies on a day-to-day basis, maintaining pending accounts receivable to $0 amount.
- Educated Clients on all offered services and recommended services based on their symptoms/benefits resulting in a happy and satisfied customer base.
- Ability to multi-task, adjust priorities, coordinate tasks and team members.
- Able to maintain documentations of patients and families.
Consultant Clinical Dietitian at Bankers Heart Institute and General Hospital (2017-02 – 2021-10)
- Strong understanding of medical terminology.
- Conduct comprehensive nutritional assessments, including medical history, physical examination, and dietary intake analysis.
- Develop and deliver nutrition education programs for various populations, such as schools, workplaces, and community organizations.
- Used EMR/EHR to manage patients' medical records and maintained daily updates with health professionals.
- Provided consultation to patients, helping them maintain a healthy lifestyle and improving overall happiness.
- Lead daily food supply for hospital patients adhering to provincial and federal food safety laws.
- Voluntarily conducted group sessions to educate the local community on Food safety protocols and healthy eating habits.
Consultant Clinical Dietitian at Care Hospitals (2014-12 – 2016-11)
Consultant Clinical Dietitian at TriStar Hospital (2013-08 – 2014-12)
Consultant Clinical Dietitian at Metas Adventist Hospitals (2012-01 – 2013-08)