Khushvir Kaur

Customer-focused and enthusiastic professional with over 2 years of experience in customer service, sales support, fundraising, and fast-paced retail environments. Passionate about beauty, fashion, and personalized client experiences with strong communication and relationship-building skills. Skilled at understanding customer needs, recommending products, and maintaining organized workspaces. Adaptable, detail-oriented, and eager to contribute to a dynamic team environment.

REPAIR TECHNICIAN - INGRAM MICRO

(2023-01 - 2025-11)

• Delivered excellent customer support by ensuring quality service and accurate product inspections.
• Built customer trust through strong communication, problem solving, and attention to detail.
• Maintained organized repair documentation and ensured timely completion in a fast-paced environment.
• Collaborated with the team to meet productivity goals and maintain workflow efficiency.

ASSOCIATE – LOGISTICS OPERATIONS - INGRAM MICRO

(2022-08 - 2022-12)

• Coordinated order processing, shipping, and customer pickups while ensuring a smooth customer experience.
• Maintain accurate inventory records, billing, and support daily operational efficiency.
• Worked collaboratively within a team-oriented environment to ensure productivity targets.

FUNDRAISING & DONOR ENGAGEMENT REPRESENTATIVE

(2025-01)

• Built positive relationships and engage diverse audiences through confident and personalized communication.
• Promoted campaigns by explaining programs clearly and encouraging participation and support.
• Demonstrated strong interpersonal skills, active listening, and the ability to connect with people.

TEAM MEMBER - TIM HORTONS

(2022-06 - 2022-08)

• Delivered friendly and efficient customer service in a high-volume environment.
• Assist customers with orders while maintaining a welcoming and positive atmosphere.
• Managed multiple responsibilities effectively during busy hours.
• Worked closely with team members to ensure smooth daily operations and customer satisfaction.

Business Administration - Loyalist College (2022-01 - 2023-09)