Kiara Gelle
Social Media & Community Manager | Content Creator
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About
Hello! I'm a seasoned Social Media & Community Manager and Content Creator with a knack for crafting compelling video content. With experience in managing social media accounts, I've successfully grown online communities and created resonant content that aligns seamlessly with brand identities.
My specialty lies in User-Generated Content (UGC) videos, where I excel at capturing authentic moments that connect with audiences. I also have skills in graphics and branding, ensuring that every piece of content reflects the brand's unique identity. Let's collaborate to bring your brand's story to life!
Experience
SOCIAL MEDIA & COMMUNITY MANAGER
- Managed and curated engaging content, fostered online community growth, and executed strategic social media campaigns to enhance brand presence and customer engagement as a Social Media and Community Manager.
- Collaborated with cross-functional teams to execute marketing strategies, conducted market research, and supported campaign development to drive brand awareness and customer acquisition.
- Gained experience working in a small to medium enterprise business.
- Managed influencer social media accounts in the beauty, fashion, and lifestyle industry, including sales and e-commerce
- Created and curated content, including written, visual, and video formats
- Monitored and responded to customer inquiries and complaints, fostering positive relationships with the community
- Analyzed and reported on the performance of social media campaigns, providing insights and recommendations for improvements
- Managed and engaged with the online community of several major brands, including social media, forums, Facebook pages, Reddit, and messaging apps
- Moderated conversations and ensuring a safe and inclusive environment for all community members
- Monitored and responded to customer inquiries and complaints, fostering positive relationships with the community
- Collaborated with cross-functional teams, including marketing, customer service, and product development, to align community management efforts with overall business goals
Education
De La Salle University, College of Business
Bachelor of Science: Marketing Management
