Kim Evangelio

Detail-oriented QA Analyst with 3+ years of experience testing web and mobile applications across the full software development lifecycle. Experienced in functional, regression, integration, and UAT testing within Agile environments. Strong background in SQL data validation, defect tracking, and test management using Azure DevOps.

Experience developing and maintaining automated test scripts using Selenium WebDriver and Playwright with an interest in expanding automation frameworks. Known for collaborating effectively with developers and stakeholders to improve product quality and ensure stable releases.

Software Support and QA Analyst at Gemfields (2024-07 – Present)

• Led functional, regression, and UAT testing across web and mobile releases, improving release stability and reducing post-release defects.
• Collaborate with developers, product owners, and stakeholders within Agile sprints to validate new features and enhancements.
• Developed SQL queries to validate backend datasets, reducing manual verification time and improving defect detection accuracy.
• Conduct UX/UI testing and usability evaluations, recommending improvements to enhance user experience and application performance.
• Investigate and troubleshoot production issues post-release, working with engineering teams to resolve defects efficiently.
• Maintain test documentation, user manuals, and training materials to support internal teams and end users.

Software Tester / QA Analyst at Jigsaw (2022-09 – 2023-10)

• Designed and executed comprehensive test plans, increasing defect detection early in the development cycle.
• Performed functional, regression, cross-browser, and non-functional testing on web applications to ensure reliability across environments.
• Participated in Agile development processes, contributing to sprint planning, daily stand-ups, backlog grooming, and retrospectives.
• Identified and tracked defects using Azure DevOps, accelerating resolution through close collaboration with developers.
• Utilized SQL queries for backend testing and data validation, improving confidence in data accuracy across application workflows.
• Contributed to continuous improvement of QA processes, documentation standards, and testing practices.

IT Consultant / Technician (Work Experience) at NHS / Cortec IT (2018-07 – 2018-07)

• Provided technical support to NHS staff, resolving hardware and software issues in Windows and Microsoft 365 environments.
• Logged, tracked, and resolved incidents through internal ticketing systems to ensure efficient issue management.
• Maintained system records and documentation using internal databases and Excel.

BSc (Hons) in Cyber Security and Forensic Computing – University of Portsmouth (2019 – 2022)