Kohen Emmanuel Yamungu

As a bilingual Public Relations student at Algonquin College with extensive customer service experience, I bring strong communication skills, adaptability, and a customer-first mindset that align perfectly with this role.

My background includes hands-on experience in customer-facing roles at Shoppers Drug Mart, Five Guys, and Mr. Lube. Through these roles, I honed my ability to handle high-pressure situations, provide exceptional service, and manage transactions efficiently. Additionally, my experience in cash management, problem-solving, and teamwork has allowed me to develop a well-rounded skill set that can contribute to your team’s success.

Beyond my professional experience, I am also a content creator on TikTok under the name Kray, where I engage with a growing audience through creative and relatable content. This endeavor has sharpened my ability to connect with diverse audiences, understand consumer behavior, and leverage digital platforms to create engaging experiences. My social media skills, combined with my strong interpersonal abilities, make me adept at building meaningful relationships with both customers and colleagues.