Kristen Hamilton

Highly motivated and results-driven office and project manager with 20 years of experience in office and financial administration, and customer experience, as well as 3 years of experience in a retirement residence community. Proven ability to lead and collaborate effectively, communicate with empathy in diverse situations, and learn and adapt quickly in any environment.

Office & project manager at City Electric Supply (2006-01 – Present)

Provided administrative and office management support to the Branch Manager and other team members. Managed preparation of correspondence and invoices and sorted incoming and outgoing mail. Supported financial administration including accounts receivables, monitoring sales of multiple branches, and tracking office expenses and petty cash. Tracked data and reporting during month-end and year-end activities. Delivered excellent customer service and smooth customer experience.

retirement residence Receptionist at Barrhaven by Revera (2019-01 – 2022-01)

Provided reception services, including greeting and screening visitors, staff and agency workers, and scheduling visitor appointments. Distributed mail, packages, and deliveries for the residents. Prepared daily activity postings and menus and updated the lobby TV listing.

Teaching Assistant certification – ICS Canada (2007-01 – 2008-01)

Bachelor of arts in women's studies – University of Ottawa (2002-01 – 2005-01)