Kruti Panchal

Dedicated Pharmacy Assistant with Canadian pharmacy experience and a Doctor of Pharmacy (PharmD) degree. Skilled in prescription processing, third-party billing, patient profile management, inventory control, and customer service using Kroll and Healthwatch systems. Strong knowledge of OTC products, generic and brand medications, and pharmacy workflow in fast-paced healthcare environments.

Also proven ability to assist clinical trials. Demonstrating readiness to transition into the Canadian pharmacy workforce.

Pharmacy Assistant - Eramosa Pharmacy - Guelph, Canada

(2026-03)

• Accurately prepare and distribute patient medications.
• Receiving Calls, Faxes, patient medical expenses, medical history reports, Rx changes, Rx transfers, and balance/owed quantity.
• Collect accurate patient information and maintain proper patient profiles.
• Process 3rd party billing on Healthwatch and Kroll.
• Sound knowledge of OTC items and senior benefits, including PC Optimum, deep understanding of generic and brand medicines and jurisdiction.
• Data entry of prescriptions dropped.

Pharmacy Assistant - Suvidha Medical Chemist & Druggist - Bardoli, Gujarat

(2025-07 - 2025-12)

• Assisting the pharmacist in dispensing prescription and non-prescription medications
• Receiving, verifying, and processing prescriptions accurately
• Preparing medication labels and packaging medicines under supervision
• Managing inventory, stocking medications, and monitoring expiry dates
• Handling billing, cash transactions, and providing customer service
• Maintaining patient confidentiality and following pharmacy safety standards

Clinical Research Coordinator - BAPS Pramukh Swami Hospital - Surat, Gujarat

(2025-01 - 2025-06)

• Supported clinical research studies, including participant screening, informed consent, and scheduling study visits according to research protocols.
• Collected and maintained accurate clinical trial data and completed case report forms (CRFs) following Good Clinical Practice (GCP) guidelines.
• Performed phlebotomy procedures including venipuncture and capillary blood collection while following infection control standards.
• Labelled, processed, and transported biological specimens while maintaining accurate laboratory records.
• Collaborated with investigators and healthcare teams to support patient monitoring and clinical study activities.

Clinical Pharmacist - Apollo International Hospital - Gandhinagar, Gujarat

(2024-06 - 2024-12)

• Delivered patient-centred pharmaceutical care by reviewing prescriptions, monitoring therapy effectiveness, and supporting physicians in medication management.
• Collaborated with multidisciplinary healthcare teams in the Emergency Department to ensure safe and timely medication use for acute patients.
• Assisted in chemotherapy medication review and monitoring, identifying potential adverse drug reactions and ensuring safe oncology treatment protocols.
• Supported peri-operative medication management and observed surgical procedures to understand anaesthesia, antibiotic prophylaxis, and post-operative pharmacotherapy.
• Provided patient counselling and medication education, improving patient understanding of drug therapy, side effects, and treatment adherence. Assisted with medication reconciliation and prescription review & identified potential drug interactions and adverse drug reactions.

Doctor of Pharmacy - PharmD - Uka Tarsadia University, Maliba Pharmacy College