Kulwinder Kaur

Friendly, professional, and detail-oriented dental receptionist with strong background in customer service and office administration. Skilled in greeting clients, managing appointments, handling inquiries, and maintaining accurate records. Certified in Food Safety and First Aid Level C with AED, demonstrating strong teamwork, punctuality, and communication skills.

Recently graduated with a Dental Receptionist Certification, from Discovery Community College, bringing comprehensive knowledge of dental office operations, patient coordination, and administrative best practice.

Dental Receptionist - City Dental Centre - Surrey, BC

(2025-01)

• Answered phones, assisted patients, applied organizational skills
• Process patient payment
• Supported patients in answering questions, clarify insurance concerns
• Managed Accounts Receivable
• Communication in multiple languages
• Efficiently worked in a team environment to create meaningful patient experiences

Food Counter Attendant - DD Pizza and Donair Hub - Charlottetown, PEI

(2022-01 - 2024-12)

• Delivered excellent customer service, resolving inquiries and complaints
• Trained new staff on policies and service standards
• Managed cash transactions and ensured order accuracy

Food Counter Attendant & Customer Service - Fresh Slice Pizza - Coquitlam, BC

(2021-01 - 2022-12)

• Assisted customers with orders and menu information
• Managed multiple orders during peak periods efficiently
• Operated POS system and maintained inventory and cleanliness

Production Worker - K-Bro Linen Systems - Burnaby, BC

(2019-01 - 2025-12)

• Followed safety procedures, operated equipment safely to prevent workplace hazards
• Hand-folded and packaged linen; organized articles for delivery

Receptionist - G.G.S Khalsa Senior Secondary School - Moga, Punjab

(2018-01 - 2018-12)

• Greeted visitors, scheduled appointments, and updated client records
• Ensured smooth daily operations and professional assistance

Diploma - Dental Office Administration - Discovery Community College (2025-12)

Associate of Arts - Coquitlam College (2021-07)

Postgraduate - Human Resource Management - Ascend School of Management (2019-03)

Bachelor of Arts - Punjab University (2015-04)