STUDENT MAJORING IN MARKETING
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Motivated marketing student at the John Molson School of Business with hands-on experience in retail, customer support, and administrative roles. Proven ability to deliver strong customer service, communicate effectively, and manage multiple priorities in fast-paced environments. Developed a solid understanding of customer needs, brand representation, and professional operations, with a strong work ethic and eagerness to apply marketing knowledge in real-world settings.
Customer Service Agent - Structube
(2025-09)
Handled customer inquiries via email and phone, created and managed service cases, tracked and updated customer orders, resolved issues efficiently, and provided accurate product and delivery information while ensuring a positive customer experience.
Secretary - Corporation Soleil
(2024-02 - 2024-06)
Answered phone calls and emails, scheduled and coordinated meetings, organized and classified physical and digital files, assisted with bookkeeping tasks, and provided administrative support to ensure smooth daily operations within the accounting firm.
Sales Associate/Cashier - Polo Ralph Lauren
(2023-05 - 2024-02)
Assisted customers with product selection and sales, operated the cash register and processed transactions accurately, organized, folded, and restocked merchandise, retrieved items from back stock, maintained a clean and organized sales floor, and consistently met daily sales and customer service goals.
Bachelor's in Commerce - Marketing - John Molson School of Business (2024)