Bartender/Supervisor/Server - BOSTON PIZZA
(2025-06)
- Supervised front-of-house staff, providing guidance and support during shifts.
- Delivered excellent customer service in a fast-paced environment, ensuring a positive dining experience.
- Resolved customer concerns and complaints professionally to maintain satisfaction and loyalty.
- Prepared and served a wide range of alcoholic and non-alcoholic beverages while maintaining high standards of quality and consistency.
- Made staffing decisions based on business volume to align with labour cost expectations.
Child Youth and Care Worker - BLUESKY FAMILY CARE
(2024-07 - 2025-06)
- Supported children and youth in developing social, emotional, and behavioral skills through structured and informal programming.
- Assisted in crisis intervention and de-escalation using trauma-informed practices.
- Maintained a safe, clean, and organized environment in accordance with policies and regulations.
- Ensured confidentiality and ethical practice in all aspects of care.
Server & Supervisor - JUNGLE JIMS, Goulds - Goulds
(2023-11 - 2024-07)
- Provided friendly and efficient customer service.
- Ensured all cleaning and food handling protocols were followed.
- Responded to guest complaints and took appropriate action to ensure customers were satisfied.
- Handled staffing needs by cutting or adjusting staff levels based on customer volume.
- Responsible for closing procedures such as cash handling, locking the premises, and ensuring the restaurant was clean.
- Completed restaurant opening procedures such as preparing the restaurant for daily operations and ensured all areas were clean, organized, and stocked.
