Laiba Arshad

Customer Service Associate at Playcious (2023-06 – Present)

Processed customer transactions and handled payments accurately in a high-volume environment while managing multiple roles in a fast-paced setting.

Processed customer transactions and handled payments accurately in a high-volume environment
Maintained and updated customer accounts by adding credits and updating account information
Supervised and performed multiple roles in a high-pressure, fast-paced setting, including hosting, floor, cafe and front reception
Assisted at the front desk by selling tickets, play passes and answering customers
Worked in the cafe preparing food, taking customer orders, and handling transactions
Maintained cleanliness, implementing proper sanitation protocols and adhering to safety guidelines

Assistant Teacher (Internship) at Dignity for Children Foundation (2023-01 – 2023-05)

Created and delivered engaging lessons and presentations to students on a wide range of subjects, including English, Math, and Science.

Created and delivered engaging lessons and presentations to students on a wide range of subjects, including English, Math, and Science
Facilitated and moderated debates, fostering critical thinking and communication skills among students
Provided instruction and assistance to students in need, offering guidance and support to help them succeed academically
Assisted students in career planning, offering insights and resources to help them make informed decisions about their future paths
Organized and facilitated meetings with other teachers, collaborating with the main class teacher to provide effective support and contribute to the overall educational experience

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