Lainee Leblanc Smith

Versatile and customer-focused professional with over 5 years of experience across hospitality, food service, archiving, and retail. Recognized for strong communication, adaptability, and efficient problem-solving.

Front Desk Attendant - Travel Lodge by Wyndham - Amherst, NS

(2025-05)

• Manage guest arrivals, reservations, modifications, and check-outs across day, evening, and overnight shifts with high attention to detail.
• Prepare and maintain continental breakfast buffets ensuring health, safety, and food presentation standards.
• Deliver prompt, friendly customer support to resolve guest inquiries and ensure a high quality stay.

Drop-In Meal Program Assistant - Souls Harbor Rescue Mission - Amherst, NS

(2026-05 - 2026-07)

• Supported daily operations of the drop-in meal program, serving nutritious meals to community members in need.
• Maintained a welcoming, respectful environment while managing food service, sanitization, and organization.
• Collaborated with team members to streamline food prep and service efficiency during peak operational hours.

Barista / Cashier - Harvest Clean Eats - Amherst, NS

(2024-07 - 2024-08)

• Prepared handcrafted specialty espresso beverages utilizing advanced knowledge of coffee roasting techniques.
• Processed customer orders accurately, assembled to-go meals, and maintained speed of service in a fast-paced setting.

Digital Archivist - Cumberland County Museum & Archives - Amherst, NS

(2023-05 - 2023-08)

• Digitized historical archives and built a comprehensive digital database in collaboration with FamilySearch.
• Organized and preserved delicate physical documents and files; conducted guided historical tours for museum visitors.

Banquet Server (Part-Time) - Halifax Convention Centre - Halifax, NS

(2022-11 - 2023-06)

• Delivered high-standard banquet and catering service for large-scale events in a fast-paced environment.
• Managed table bussing, sanitization, venue prep, and exceptional customer service throughout events.

Cashier / Sorter - Guys Frenchys - Amherst, NS

(2021-11 - 2022-08)

• Sorted, repaired, and merchandised second-hand clothing to minimize landfill waste and promote sustainability.
• Provided efficient cash handling and client support before relocating for university studies.

Cashier - Sobeys - Amherst, NS

(2020-08 - 2021-07)

• Maintained accurate point-of-sale transactions and resolved customer inquiries in a high-volume retail environment.
• Upheld rigorous cleanliness and sanitization protocols while multitasking front-end responsibilities.

Bachelor's - Psychology - Saint Mary's University (2022-09)

High School Diploma - French Immersion - Amherst Regional High School (2018-09 - 2022-06)