Laís Silva

Analytical, accomplished and adaptable professional with a strong record of delivering quality results in diverse work environment. Known for excellent communication, critical thinking and organizational abilities, with a dedication to meeting deadlines and exceeding expectations. Committed to contributing value through professionalism, integrity and a result-focused mindset.

SALES REPRESENTATIVE (MANAGER ON DUTY) - Rogers Communications - Woodbridge, ON

(2022-08)

• Providing support to Manager in overseeing the day-to-day operations to ensure an efficient and productive business workflow.
• Utilized strong problem-solving abilities to address complex issues, find innovative solutions.
• Assisted with the training of new hires to ensure they have the skills and knowledge necessary to meet sales targets.
• Providing exceptional customer service by assisting customers with product inquiries, recommending suitable products, and addressing any concerns or questions they may have.

GOOGLE REPRESENTATIVE - Rogers Communications - Woodbridge, ON

(2023-02)

• In-store Google specialist, the dedicated point of contact for all matters pertaining to Google.
• Provided in-depth information about various Google devices and products.
• Provide in-store training about all new Google devices and products.
• Engage in remote learning and digital training programs.

BUSINESS MANAGEMENT DIPLOMA - Toronto Managment School (2024-07)