Lalana Chamika

I am a highly motivated and results-oriented individual with a strong passion for customer service. I am confident I can quickly learn the specifics of other sales-related jobs and become an asset to your team. I am a team player, and I am confident that I can build rapport with colleagues and customers alike.

• Excellent interpersonal skills in customer service and teamwork.
• Commitment to task completion.
• Punctual and highly organized
• Multi-tasking ability
• TI Skills (operating POS systems, troubleshooting, data entry)
• Ability to learn new stuff and adapt to the business process in a short time.

Accseedd - Sri Lanka - Sales

March - 2020 - Sep 2022

• Marketing and sales of POS (point of sales) systems for retail clients.
• Worked on customer acquisition and sales to onboard new clients.
• Provided good customer service and handled client issues.

Mobitel (Pvt) Ltd - Sri Lanka - Executive – mCash Sales Team 

January 2018 – March 2020

• Conducted customer acquisitions to new services provided by the company.
• Fulfilled customer requests in-person and by virtually successfully completing over 90% of
• requests.
• Communicated with customers to solve problems on current services while providing suggestions
• for solutions and providing IT support.
• Educating the customers about the IT services and the technology and providing well suited plans.

My Burger - Sri Lanka - Crew Team Member

Apr - 2016 - Sep 2017

• Helped with food prep, which included slicing vegetables, marinating meats, and putting together items for different recipes.
• Adhered to high safety and hygiene regulations while keeping the cooking area neat and tidy.
• Helped the front-of-house staff by delivering meals on schedule, taking orders, and extending greetings to guests.
• Operated cash registers, and processed payments accurately.
• Collaborated with fellow team members to handle busy periods efficiently.

Postgraduate Dip in Mobile Application Development

Fanshawe Collage, London, ON