Lunchroom Supervisor - Durham District School Board - Oshawa, ON
(2022-11)
- Provided noon-hour supervision for students in lunchrooms and on school grounds.
- Ensured a safe and hygienic environment by overseeing mealtime activities and proper disposal of lunch.
- Addressed and reported disciplinary issues as directed by the Principal/Vice Principle.
- Supervised the setup and removal of lunchroom equipment and assisted with restocking supplies.
- Assisted in school nutrition programs and contributed to a positive school culture.
- Recorded and reported student behaviour and any incidents that occurred.
Bilingual Support Agent (Italian) - Dynata - Toronto, ON
(2018-06 - 2023-06)
- Replied to over 100 emails on daily basis in Italian and English.
- Cooperated with staff and management to provide quality customer service to clients.
- Ensured reports were completed efficiently in a timely manner.
- Made sure to meet deadlines while assisting clients and meeting their individual needs.
- Connected with Project Manager to assist with technical problems, tickets and problem solving.
Translator - Sub-Contractor/Freelancer - Self-Employed - Delhi, IN
(2010-06 - 2014-01)
- Translated visa documentation such as academic transcripts, character references and professional achievement awards from English to Italian which were submitted to the Italian embassy in India for visa applications.
- Worked in Indo-Italian Trade Fair interpreting information from vendor to client which assisted them to make educated purchases.
Research Analyst - Exevo India Ltd. - Delhi, India
(2011-06 - 2014-07)
Responsible for collecting data from interviews through various methodologies (Computer Aided Telephonic Interview, Computer Aided Web Interview). Performed secondary research on internet to generate leads using various tools, directories and websites.
- Conduct primary and secondary data collection for the purpose of Market research in Italian geography.
- Conduct different types of market research studies, including business and consumer, employee satisfaction, marketing effectiveness, market segmentation, products, channels and technologies.
- Understand the objective of the study, to analyze and understand questionnaires.
- Work on various online secondary tools like Hoovers, One Source, Google and LinkedIn to find the eligible contacts as per the project.
- Check the quality of other co-worker documents.
