Laura Caballero

Dedicated and highly organized Office Administrator with over 10 years of experience providing administrative, operational, and program support within nonprofit, educational, and professional office environments. Proven ability to coordinate office operations, manage calendars, organize meetings and events, maintain confidential records, and provide exceptional customer service to clients, staff, volunteers, and community partners. Recognized for strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities in fast-paced environments.

Proficient in Microsoft 365, Google Workspace, Canva, and administrative systems, with a collaborative and service-oriented approach.

Receptionist | Office Coordinator - BC Partners in Planning - West Vancouver, BC

(2026-01 - 2026-05)

• Served as the first point of contact for clients, visitors, and incoming telephone inquiries, providing professional and welcoming customer service.
• Managed reception operations, general office administration, email correspondence, courier services, and mail distribution.
• Coordinated calendars, appointments, boardroom bookings, and meeting schedules for staff and clients.
• Prepared meeting rooms and ensured facilities were organized and fully equipped.
• Ordered and maintained office, kitchen, and workplace supplies while liaising with vendors.
• Supported office events, staff meetings, and day-to-day administrative operations.
• Maintained confidential records, filing systems, and administrative documentation.

Family Support & Engagement Facilitator - Spectrum Mothers Support Society - North Vancouver, BC

(2023-04 - 2025-12)

• Coordinated administrative processes, scheduling, and communications for community programs and workshops.
• Organized meetings, workshops, volunteer activities, and special events.
• Maintained confidential participant records and program documentation.
• Developed promotional materials and bilingual communications for families and community partners.
• Collaborated with staff, volunteers, healthcare professionals, and community organizations to support successful program delivery.
• Provided compassionate support while ensuring efficient program administration.

Communications Coordinator & Administrative Support - Liceo Internacional Foundation - Quito, Ecuador

(2018-05 - 2021-07)

• Supported office administration, scheduling, documentation, and daily operations.
• Coordinated communications with students, parents, staff, and external stakeholders.
• Planned school events, presentations, and community engagement activities.
• Created newsletters, marketing materials, and digital communications.
• Assisted admissions processes and contributed to increased student enrollment.

Production Supervisor - Qualia Productions Company - Quito, Ecuador

(2012-06 - 2018-04)

• Coordinated production schedules, project timelines, and operational workflows.
• Maintained documentation and tracked project progress.
• Facilitated communication between departments to ensure projects were completed efficiently.
• Supported administrative coordination and resource planning.

Founder | Photographer & Small Business Owner - Laura's Captures Photography

(2016-07)

• Manage all administrative and business operations, including scheduling, contracts, invoicing, and client communications.
• Coordinate project timelines while delivering exceptional customer service.
• Develop marketing materials and manage social media platforms.
• Build long-term client relationships through professionalism and attention to detail.

Diploma - Communication Studies - Capilano University (2022 - 2025)

Master - Communication & Social Networks Management - University of the Americas (UDLA) (2018 - 2020)

Bachelor of Arts - Cultural Management - Universidad de Especialidades Espíritu Santo (UEES) (2011 - 2016)