Laura

Pre-Sales Solutions Consultant with nearly 2 years of enterprise SaaS experience supporting complex sales cycles from early discovery through tailored solution demonstrations, workshops, RFP/RFI responses, proposals, and executive presentations. Trusted partner to Account Executives in shaping solution strategy, mapping business requirements to a multi-module platform, and positioning value for enterprise and public-sector buyers. Experienced across Health & Safety, Occupational Health, Disability & Claims, and Employee & Labour Relations use cases, with strong cross-functional collaboration across Sales, Product, Delivery, and leadership.

Brings additional experience in consultative selling, client advisory, team leadership, CRM governance, and pipeline management.

Solution Advisor (Enterprise SaaS / Pre-Sales) at Sodales Solutions (2025-02 – Present)

• Partner closely with Account Executives from early-stage discovery through solution demonstrations, workshops, proposal/RFP development, stakeholder presentations, and deal progression, helping shape solution strategy and positioning for enterprise and public-sector opportunities.
• Lead discovery sessions with HR, Health & Safety, Operations, Labour Relations, and executive stakeholders to uncover business challenges, current-state workflows, requirements, priorities, buying criteria, and success measures.
• Translate complex client requirements into tailored solution narratives and demonstrations across an interconnected enterprise SaaS suite spanning approximately 12 modules, selecting the most relevant workflows and capabilities for each opportunity rather than relying on generic product demos.
• Build and deliver tailored demonstrations and presentations across Health & Safety and Employee & Labor Relations use cases, including Incident Management, Disability & Claims Management, Job Accommodations, Occupational Health and Drug & Alcohol Testing, Inspections, Audits, Risk Management, Grievance Management, Discipline, Complaints/Employee Relations, Collective Bargaining Agreement Management, and Job Bidding.
• Develop RFP/RFI responses, proposals, executive summaries, capability mappings, workflows, demo scripts, and other sales-enablement assets that communicate solution fit and support opportunity progression.
• Work cross-functionally with Product and Delivery teams to validate capabilities, discuss integrations and implementation considerations, identify gaps or risks, and align customer expectations before commitments are made.
• Support solution conversations in enterprise environments involving SAP/SuccessFactors, SAP BTP, Workday, Dayforce, Oracle, and other HR/ERP ecosystems, helping clients understand how Sodales can complement their broader technology landscape.
• Maintain disciplined CRM and pipeline governance in HubSpot/Salesforce, keeping opportunity status, renewals, cancellations, next steps, and supporting information accurate for forecasting and leadership visibility.

Property Coordinator at Harrington Housing (2023-09 – 2024-05)

• Managed customer and operational issues across 26 properties, 30 rented units, and 70 tenants; improved issue resolution by 25% and tenant satisfaction by 15% while maintaining an 85% complaint resolution rate.
• Supported viewings, check-ins, lease documentation, and ongoing tenant relationships, strengthening client communication, issue resolution, and stakeholder coordination.

Licensed Real Estate Broker at MTR Properties (2022-02 – 2023-03)

• Generated CAD $4M+ in luxury real estate sales within one year through consultative selling, needs analysis, relationship management, and tailored recommendations for buyers and investors.

Sales Team Lead at Evernest Holiday Homes (2021-01 – 2022-01)

• Led a team of 3 sales representatives and earned Sales Team of the Month recognition; closed 5-7 rental deals daily with an 85% close rate, generating CAD $100K-130K in daily revenue.

Team Manager at TaskUs Incorporated (2015-02 – 2016-09)

• Promoted from agent to manager within 10 months and led 22 support agents plus QA and team leadership resources, partnering with operations stakeholders to improve customer experience and performance.

Ontario College Diploma in Business Marketing – Centennial College (2023 – 2024)

Philippine College Diploma in Information Technology – STI College (2010 – 2012)